Overall Ratings & Reviews The Knickerbocker on the Lake

Front staff was not friendly. However restaurant staff was suberb

Spacious rooms

The hotel is terribly outdated something reminiscent of Rosemary's Baby. It took three rooms to get it "OK". First room featured dishes in the sink, a deposit in the toilet and no towel service. The second room had garbage in the kitchen, no towel service and an unmade bed. Goldilocks? The final room was habitable. I will nerver, ever stay at this hotel again as long as I live.

Friendly staff, nice room, no complaints. Very cheap for how nice it was.

Friendly staff clean room

The front desk, especially Precious, were excellent, friendly, very professional and often went out their way to accommodate both special and ordinary requests. Stay here if you want your faith in humanity restored.

the only thing stopping me from coming back is the price

I love the esthetics of the building and the unique design which is very true to the historic era. I also love the fact that you don’t have to leave the premises as there is a restaurant/bar, spa, laundry room, everything you need right there.

Great hotel

Very nice

We stayed in a standard king room. Bed was comfortable and room was quiet. I loved the old architectural features but it may not be for everyone. We ate at their restaurant next door and breakfast was delicious. Will definitely be back.

i loved the art deco charm of this building, it a historic gem. the restaurant downstairs is lovely with great food and drinks. So close to the eastside and downtown; will stay again.

Home away from home

Very rude management team .

Got there at 5:15 and tried to check in. Was told room was not available. And need to wait an hour for them to clean. Terrible check in experience. Needed to get in the room to get ready for the night and unable to.

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This is an aging hotel, so be aware of that. We couldn't find a thermostat in our room, so we had to leave the windows open, which was quite loud. The room's amenities were clean but very dated. I would not have been happy had we paid the normal rate, but we got a deal. The location is lovely, though and the staff is very nice. Perhaps some rooms are more updated than others, so I would ask for one of those if you consider staying here.

As usual, I thoroughly enjoyed my stay at the Knickerbocker on the Lake. I love being able to walk to Juneau Park safely to enjoy the out of doors. When visiting in the summer, I always take advantage of the Juneau Park Beer Garden. This visit was the first time I ate at the Knick, the on-site restaurant. I had the best grilled shrimp mango salad.

Great location

Classic hotel with large room with kitchen.