Overall Ratings & Reviews First Group La Montagne

It was amazing

What a terrible hotel - the lobby is under renovation (which was not mentioned when we booked) and the rooms are disgusting - I'd avoid like the plague!

The location and sea view of la montagne was incredible! To wake up to the beauty of that was amazing, we stayed in a 3 bdrm apartment. Our room smelt so strongly of the fish restaurant the entire stay, our clothes smelt of it as well. The hotel is alot more worn than advertised, pictures looked alot nicer than what we walked into as well. There was rust around the showers and mold. Our keys daily did not work for the parkade as well as our room so that also got frusterating. I communicated my concerns to the front staff as well, they seemed to just say the maintenace guys would look at it. Other guests were having the same problems. Needless to say the surroundings of nature made the trip, the hotel left something to be desired unfortunately.

Its was amazing, I was referred to this place and my ow my its a home away from home.

Enjoyed the stay, excellent wifi, good food, excellent service, friendly and helpful staff.

Lift was out for the 3 days but was there

Hotel is not the newest on the block but they are busy with renovations and improvements. This was not disturbing at all. Still an amazing stay though. Service was always friendly and no hesitation to assist with requests. Food is absolutely top notch, from breakfast to dinner. Would highly recommend to families.

I have stayed at La Montagne before and enjoyed it so we returned. This stay we were given an amazing 2 bedroom apartment right on promenade which was great for views and easy access to the beach. Only negative was that there were no extra blankets in the unit in winter and only 2 sets of towels for a family of 5. When we asked for extra towels, it took the entire day to get it after having to ask again in the evening. With blankets when we asked for an extra one, we were told sorry no extra blankets due to the dryer not working and no blanket was brought to us. On the whole the property is gorgeous with really excellent restaurants that are priced well with good service. We will be back in the future.

The hotel has great access to the main swimming beach and is very close to a Pick n Pay. The hotel is in need of some TLC. The hotel holds functions which was noisy for us being on the pool level but they did finish at a reasonable hour.

Nice location, staff service was variable

Great place, enjoyed my stay!

Was moved to a different room on a daily. The place needs a serious renovations ... Owners needs to into this.

Value for money.

It was good , but the ants , especially getting onto our food was not nice

Was very pleased with the room and comfortable bed. All restaurants supplied excellent food at reasonable prices . The hotel however needs a few updated /improvements. Paint was peeling off boxes on rooms veranda, headboards need replacing .Parking spaces for SUV or large cars, very tight with pillars to maneuver around.

Booked the hotel for location and access to the beach. The room patio door had no key and could not be locked or closed from the outside, negating the advertised beach access. Key eventually arranged by maintenance staff, but was informed by them that the door could not be fully secured, this apparently is a problem for all rooms with a patio access. The beach access was recommended to us by locking the patio door from inside, depart room using the front door and go down through the hotel corridors to the beach.

No power for a whole night … they had generator but 5th floor had no power they need to either reimburse me for this night or give me a night free !

The eture experience was terrible. The room was it cleaned at check in (17.30). The room smelled ike a sewer, upon inspection the toilet was used and not flushed, housekeeping refused to ckean the bathroom and toilet, stated she'd already done it. Hotel management seemed ambivalent about the entire situation. Will not recommend this accommodation to anyone, at any cost. Hotels.com was cintacted, however, not able to help resolve the issue.

This place has seen better days. You can tell it had a good run, but now it’s very run down and highly decadent. I did not enjoy my stay.

Stay was overall good but disappointed that the pool was under renovation when we got there. No msg or warning to let us know that the pool will be out of service especially when you coming with 3 children. Staff were abit confused on the reservation and wanted me to pay for breakfast when it clearly states on my booking that it’s inclusive.