Umberto
with Pet
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
When we chose this hotel we chose it because it was supposed to be a pet friendly hotel. When we got there they told us that our dog was not allowed to be in the public areas and the only place where he could be was in our room. We travel a lot and when we go to a pet friendly place we are allowed to bring our little toy barboncino everywhere with no restrictions. We were supposed to be there two days but we were so disappointed that we left a day earlier. Of course we will never be back and also we will never use Expedia to book our vacations or reservations because they also failed. They should have warned us about the restrictions that the hotel had on pets. It makes no sense that you are a pet friendly hotel and the only place where they are allowed is locked in your room. Unacceptable!!
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