Brits Hotel Puri Indah

Explore Brits Hotel Puri Indah
8.6
Very Good
From 6,190 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Brits Hotel Puri Indah
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Bedroom (120)
Staff Friendliness (113)
Ambiance (107)
Bathroom (98)
Hotel Area (96)
Accessibility (93)
Room Space (87)
Surroundings (80)
Distance to City Center (78)
Wifi (78)
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Traveller Reviews Brits Hotel Puri Indah

Number of reviews per page
20
40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 1 day(s) ago
Comfortable experience, close to the city center.
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Alvendo W. A.
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10.0
/10
Reviewed 1 week(s) ago
Whether you're looking for a long or short stay, this place is excellent, especially if you don't want to be too far from the airport.
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1 people find it helpful
T***a
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9.4
/10
Reviewed 1 week(s) ago
My first stay at this hotel was truly memorable. The staff were all very friendly, polite, and helpful. The room was clean, the air conditioning was cool, the view was beautiful, the shower had a strong flow, and most importantly, they had Netflix. I'll definitely be back to stay here again ☺️
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a***e
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
Everything was good, but yesterday the room wasn't very clean, but before that it was very clean (meaning there were leaks on the walls and the roof, and the toilet, floor, and table were a bit less clean too). But before I came here I also stayed at Brits, and the room was very clean.
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N***h
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
The hotel is nice and the staff is friendly.
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I***n
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9.7
/10
Reviewed 2 week(s) ago
It's really great, comfortable and good.
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L***a
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10.0
/10
Reviewed 2 week(s) ago
Clean, good service, spacious room, there is a sofa and chairs.
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C***l
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9.4
/10
Reviewed 2 week(s) ago
The bed is spacious, and the staff is very friendly. I will definitely come back here.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Mr./Ms. C*l, Thank you for your review and compliments. We are delighted to have been a part of your memorable stay, especially the comfort of the rooms and the friendliness of our team. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Brits Puri Indah Hotel
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u***u
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Very satisfied... The hotel is clean and the staff is very friendly. Will return to stay again, God willing.
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Accommodation's Reply
27 Oct 2026
Dear u*u, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our hotel and the friendliness of our staff. Your compliments encourage us to continue striving to provide the best service to all our guests. We hope to welcome you back to Brits Puri Indah Hotel again. Sincerely, The Management Team, Brits Puri Indah Hotel
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Syahrialhasibuan H.
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10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly, even the chef is very friendly.
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Accommodation's Reply
27 Oct 2026
Dear Mr. Syahrial Hasibuan H, Thank you for your positive review. We are delighted to know that the friendly service of our team, including our kitchen staff, contributed to your pleasant stay. Your compliments mean a lot to us and encourage the entire team to continue striving for the best service. We hope to welcome you back to Brits Hotel Puri Indah again. Sincerely, The Management Team, Brits Hotel Puri Indah
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S***a
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Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The hotel is clean.
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Accommodation's Reply
27 Oct 2026
Dear Ms./Mrs. S*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the friendliness of our staff. Your compliments encourage us to strive for the best service and provide a memorable stay for all our guests. We hope to welcome you back to Brits Hotel Puri Indah again. Sincerely, The Management Team, Brits Hotel Puri Indah
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C***r
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5.4
/10
Reviewed 4 week(s) ago
Unfriendly staff, check-in error from the app. Staff unwilling to try to find a solution. Room abandoned because of staff.
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Accommodation's Reply
27 Oct 2026
Dear Mr./Ms. C*r, Thank you for your review. We apologize for the inconvenience you experienced during check-in and the unhelpful service. We understand this situation was frustrating, especially when the room was not available as expected. Your feedback is important to us in evaluating our service team so that we can be more responsive, communicate better, and focus on resolving guest issues. We appreciate this feedback and hope to provide a better experience in the future. Sincerely, The Management Team, Brits Puri Indah Hotel
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k***h
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Business
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7.9
/10
Reviewed 4 week(s) ago
Lack of gym! Nothing much to do nearby.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your comments regarding the gym facilities and nearby activities. We understand that these amenities can be an important part of your stay, and your feedback will be taken into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back to Brits Hotel Puri Indah for a more enjoyable stay in the future. Warm regards, Management Brits Hotel Puri Indah
N***a
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Business
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8.8
/10
Reviewed 5 week(s) ago
Clean, comfortable, all the hotel staff are friendly.
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Accommodation's Reply
27 Oct 2026
Dear Ms. N*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the friendliness of all the staff. Your satisfaction is our pleasure and motivates us to continue striving to provide the best service. We hope to welcome you back to Brits Puri Indah Hotel again. Sincerely, The Management Team, Brits Puri Indah Hotel
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Yudhi R.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Very comfortable, friendly staff, clean rooms, quite complete breakfast 👍
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Accommodation's Reply
27 Oct 2026
Dear Mr. Yuthi R., Thank you for your positive review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the cleanliness of your room, the friendliness of our staff, and the varied breakfast options we provided. Your compliments encourage us to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to Brits Puri Indah Hotel again. Sincerely, The Management Team, Brits Puri Indah Hotel
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Verified Traveler
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9.1
/10
Reviewed 5 week(s) ago
I'm used to staying at this hotel, so it's comfortable and the price is not too expensive.
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Mr./Mrs. G*t, Thank you for choosing Brits Hotel Puri Indah as your accommodation. We are delighted to hear that you felt comfortable and that your stay met your expectations at a reasonable price. We look forward to being your choice for the future. We hope to welcome you again next time, and we will always strive to provide the best service. Sincerely, The Management, Brits Hotel Puri Indah
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Very different hotel, but service is good and room is fine.
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Accommodation's Reply
28 Sep 2026
Dear G***t, Warm greetings from Brits Hotel Puri Indah Jakarta. Thank you for sharing your experience and for giving us a perfect rating. We are pleased to know that you enjoyed the good service provided by our team and found the room comfortable during your stay. We appreciate your feedback and are happy to have been part of your leisure trip. We look forward to welcoming you back to Brits Hotel Puri Indah Jakarta for another pleasant stay. Warm regards, Management Brits Hotel Puri Indah Jakarta
R***o
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10.0
/10
Reviewed 7 week(s) ago
Spacious room, quiet location perfect for resting.
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Accommodation's Reply
25 Sep 2026
Dear Ms./Mrs. R*o, Sincerely, Brits Hotel Puri Indah Jakarta. Thank you for taking the time to share your experience and giving us a 10/10 rating for your stay. We are delighted that you were comfortable with the spacious rooms and the hotel's quiet location, allowing you to relax comfortably. Your compliments motivate our entire team to strive to maintain the quality of our rooms and provide comfortable stays for all our guests. We hope to welcome you back on your next stay at Brits Hotel Puri Indah Jakarta. Sincerely, The Management Team, Brits Hotel Puri Indah Jakarta
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A***o
icon-Leisure
Leisure
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8.2
/10
Reviewed 8 week(s) ago
Excellent West Jakarta location, clean room and facilities. AC works great, friendly staff, great value.
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Accommodation's Reply
14 Sep 2026
Dear Our Valued Guest, Warm greetings from Brits Hotel Puri Indah Jakarta! Thank you very much for sharing your positive experience with us. We are delighted to know that you enjoyed our convenient West Jakarta location, clean room and facilities, well-functioning air conditioning, and friendly service from our team. We are also pleased to hear that you found your stay to be a great value. Your feedback is truly appreciated and motivates our team to continue providing a comfortable and enjoyable experience for every guest. We look forward to welcoming you back to Brits Hotel Puri Indah Jakarta on your next visit. Warm regards, Management Brits Hotel Puri Indah Jakarta
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Anto R. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Very interesting and a good choice when staying in West Jakarta.
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Accommodation's Reply
14 Sep 2026
Dear Mr./Ms. Ant R.S., This is a brief message from Britspurindah Hotel (Jakarta). We would like to express our sincere gratitude for your positive review and your trust in Britspurindah Hotel (Jakarta). We are honored that you chose our hotel for your business trip and visit to West Jakarta. Your compliments motivate all our staff to work harder to provide the best service and most comfortable accommodations. For your next stay, please book directly through our official website (w.Britspurindah.com) to take advantage of the latest promotions and special offers. We look forward to welcoming you back to Britspurindah Hotel (Jakarta) again. Thank you again, The Management Team, Britspurindah Hotel (Jakarta).
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