Overall Ratings & Reviews Brits Hotel Puri Indah

Dear sham M. N. We truly appreciate your feedback. It’s great to hear you had a pleasant stay with us and found our staff friendly, rooms clean, and location convenient. Hope to see you again at Brits Hotel Puri Indah. Best Regards, Alif Alvian Front Office Manager

Dear Valued Guest, Thank you for bringing this to our attention. Your comfort is our top priority, and we regret that the towels provided did not meet our standards. Our team is working to update and improve this for your next visit. We look forward to welcoming you back to Brits Hotel Puri Indah. Best regards, Alif Alvian, Front Office Manager

Dear Valued Guest, Your comfort is very important to us, and we are glad you enjoyed our hotel's location and the friendliness of our staff. We apologize for the towel issue, and we will ensure they are fresh and clean on your next visit. Warmest regards, Alif Alvian, Front Office Manager

Dear Mr. Oon S, Thank you for taking the time to leave us a positive review. We are delighted to know that our room amenities, cleanliness, and breakfast met your expectations. We will continue to maintain our service standards and look forward to your return visit. Best regards, Alif Alvian, Front Office Manager

Dear Valued Guest, Thank you for your continued trust and loyalty. We’re truly honored to be your preferred hotel during business trips. It's great to know that our location near your office and the comfort we provide meet your needs. Your support means a lot to us, and we’ll continue doing our best to ensure every stay is as pleasant as the last. We look forward to welcoming you back again soon at Brits Hotel Puri Indah. Warm regards, Alif Alvian Front Office Manager

Dear Valued Guest, Thank you so much for your kind words We’re delighted to hear that you had a great stay and especially enjoyed our friendly staff, clean and comfortable room, as well as the variety of breakfast options at our rooftop restaurant. Feedback like yours truly motivates our team to keep delivering the best service possible. We hope to welcome you back again soon at Brits Hotel Puri Indah! Warm regards, Alif Alvian Front Office Manager

Dear Valued Guest, Thank you for your kind recommendation We truly appreciate your support and are delighted to know that you had a positive experience with us. We look forward to welcoming you back at Brits Hotel Puri Indah in the near future. Warm regards, Alif Alvian Front office Manager

Dear P*a, Thank you very much for your appreciation and trust. We are very happy to assist you, including in delivering the items left behind. Hearing that the room and the cleanliness of the hotel exceeded your expectations is truly a source of pride for our team. See you again on your next visit to Brits Hotel Puri Indah! Warm Regards, Alif Alvian. Front Office Manager

Dear M*o, Thank you for sharing your experience at Brits Hotel Puri Indah. We are glad to hear that the fast check-in process, the friendliness of the staff, the cleanliness of the room and bathroom, as well as the facilities such as AC and welcome drink gave you a positive impression. We are also happy to be able to fulfill your room request as expected. However, we apologize for the inconvenience related to the room phone not being able to contact the receptionist. We have forwarded your feedback to the engineering team for immediate follow-up so that it does not happen again. We greatly appreciate your review and look forward to welcoming you back with a more perfect experience. Best regards, Alif Alvian. Front Office Manager

Dear A*a, Thank you for taking the time to leave us a positive review. We will always strive to provide the best service. See you on your next visit. Warmest regards, Alif Alvian, Front Office Manager

Dear Mr. Sutria D, Thank you for your positive review. We are very pleased to know that the service and comfort at Brits Hotel Puri Indah have provided a pleasant experience for you. We look forward to your next visit. Best regards, Alif Alvian. Front Office Manager

Dear A*e, Thank you for taking the time to share your experience during your stay at Brits Hotel Puri Indah. We apologize for the inconvenience you experienced, especially regarding the room temperature in the lobby area, the non-functioning room telephone, and the broken electric kettle. This is certainly not in accordance with the comfort standards that we strive for all guests. We have forwarded your input to the engineering and housekeeping teams to be immediately fixed and checked thoroughly so that it does not happen again in the future. We appreciate your feedback as material for evaluation and improvement of our services in the future. Hopefully we will have the opportunity to welcome you back with a much better experience. Best regards, Alif Alvian. Front Office Manager

Dear Ms. Catharina J. S. S, Thank you for taking the time to share your review of your stay with us. We apologize for the inconvenience related to the room size and the replacement of amenities that were not optimal. Your feedback will be our concern to improve the quality of service, especially in ensuring the cleanliness and completeness of the room facilities every day. We are pleased to know that you quite enjoyed the variety of breakfast that we provide. Thank you for choosing Brits Hotel Puri Indah for 3 nights, and we look forward to welcoming you back with a better experience. Best regards, Alif Alvian. Front Office Manager

Dear Mr. Liauw L. W, Thank you for your feedback. We apologize for the inconvenience related to the aroma in the room before the AC was turned on. We will immediately follow up with the housekeeping and engineering teams so that the air quality in the room can be better from the moment the guest enters. Your feedback means a lot to us to continue to improve the comfort and quality of service at Brits Hotel Puri Indah. We hope to welcome you back with a more pleasant experience. Best regards, Alif Alvian. Front Office Manager

Dear Valued Guest, Thank you for your kind words! We’re delighted to hear that you had a very good and enjoyable stay with us. Your satisfaction is our priority, and it truly motivates our team to keep delivering great service. We look forward to welcoming you back again soon at Brits Hotel Puri Indah! Warm regards, Alif Alvian Front Office Manager

Dear Y*a, Thank you for your positive review. We are very happy to hear that you found our staff friendly and helpful. Sincere hospitality and service are indeed our commitment to ensure a pleasant stay experience for every guest. We look forward to welcoming you back to Brits Hotel Puri Indah. Warm regards, Alif Alvian. Front Office Manager

Dear Valued Guest, Thank you for your kind review! We’re delighted to know that you found our hotel to be a perfect place to stay, especially for business travel. Providing comfort and convenience for our business guests is one of our top priorities. We look forward to welcoming you back on your next visit to Jakarta Barat. Warm regards, Alif Alvian Front Office Manager

Dear Valued Guest, Thank you for staying with us again and for your wonderful review. It is our honor to be your best choice. We are very happy to hear that our staff's friendliness, comfort, food, and service have given a satisfying impression. See you on your next visit to Brits Hotel Puri Indah! Warm regards, Alif Alvian. Front Office Manager