Great location and stellar staff. I would definitely go back and enjoy the peaceful property.

The staff was great, food was delicious, pools were all dirty, shower inside the room very bad, some plugs were broken. This place really need a good update of the facility. The place is beautiful but need URGENT UPDATES. Tv does not work properly and wifi get disconnected on and off which is bad specially if you want to watch something or work online with a laptop while vacationing .

Me gustó el trato del personal y creo deben remodelar un poco las estructuras y piscinas, pero la estadía fue excelente

Feels like an Abandoned property,

That property was a mess, not supposed to be rented in that condition I don’t know how this app have it whit out resources the condition of the property is not in condition to rent it 😡.

Outdated property/rooms

The only good thing about this hotel is the staff's service; the two cleaning ladies and the young woman in the restaurant are very attentive. And the breakfast…Unfortunately, this hotel is not in a condition to host guests—it is falling apart. I stayed there for four nights with my husband and children, and we suffered in the heat because the air conditioning didn't work. The shower lacked sufficient water pressure, so we couldn't bathe properly; everything was broken or in disrepair. There is no phone to call if you need something; you have to wait until morning for a response via WhatsApp. One night we arrived at the hotel, and the room was full of water because the A/C was leaking and not working—a disaster. It was the worst hotel experience I have ever had.

Clean room, staff delightful, very good breakfast that includes protein and fruit. We did not need to use air conditioning and had windows open which was lovely.The garden setting by the river was really nice and relaxing.I wanted to stay longer. We’ll be back.

There was no hot water, no wifi in our room and we couldn't watch tv because the remote would only turn it on. And the shower was dirty. We tried two other rooms. One had not been cleaned and the other also did not have hot water. The grounds of the property are clean. The staff was nice but not helpful.

They have to do maintenance more often

Great to stay

Excellent breakfast and staff very helpful. Location very accessible.

Me encantó todo demaciado bello y limpio

The room was really clean. Air conditioning not working, no phone in room and no internet even though multiple passwords were given at front desk. Shower not working. Mini fridge disgustingly dirty. Had to drive up 4 times to front desk and complain. After 5 hours of complaints, we were changed to another room. Still no AC, just a ceiling fan that did not suffice. No tv remote controls and no phone access in this room. Floor from bathroom had debris from tiles from Ceiling in bathroom On the second day, we were not told of a scheduled pool maintenance but was told it was going to be ready by midday…..still at 9pm it wasn’t ready. Yes they state they have 7 pools but the main pool was much more convenient as two others are located down many many steps down a hill and difficulty to get to due to health reasons - the other 4 had no water, lol. Staff very courteous - food was amazing. Manager offered a free cocktail after many complaints (wow) thank you. After manager finding out that I was the one taking her parking spot, we spoke briefly and she offered two more nights. We were done and over it already after two nights and left. Will not stay here again!

El lugar es precioso pero necesita mantenimiento, la ducha en el baño devuelve el agua, tenía mucha telaraña y la propiedad está bastante descuidada.

Two stars

The property is very ckean, the food is delicious. The staff is very friendly and attentive.

The river scene is beautiful but the hotel itself needs a lot of maintenance. Everything is broken and old the toilets didn’t work doors were broken shower doors were broken not worh

Amazing staff, room was clean, good food. The hotel is a little outdated but the views make up for that.

I am sorry to say that the only good thing about this place is the staff: very nice and willing to help. But the place needs lots of love! I can not give it more than one star and I do not think I can recommend it to anyone.