Great to stay

Excellent breakfast and staff very helpful. Location very accessible.

Me encantó todo demaciado bello y limpio

The room was really clean. Air conditioning not working, no phone in room and no internet even though multiple passwords were given at front desk. Shower not working. Mini fridge disgustingly dirty. Had to drive up 4 times to front desk and complain. After 5 hours of complaints, we were changed to another room. Still no AC, just a ceiling fan that did not suffice. No tv remote controls and no phone access in this room. Floor from bathroom had debris from tiles from Ceiling in bathroom On the second day, we were not told of a scheduled pool maintenance but was told it was going to be ready by midday…..still at 9pm it wasn’t ready. Yes they state they have 7 pools but the main pool was much more convenient as two others are located down many many steps down a hill and difficulty to get to due to health reasons - the other 4 had no water, lol. Staff very courteous - food was amazing. Manager offered a free cocktail after many complaints (wow) thank you. After manager finding out that I was the one taking her parking spot, we spoke briefly and she offered two more nights. We were done and over it already after two nights and left. Will not stay here again!

El lugar es precioso pero necesita mantenimiento, la ducha en el baño devuelve el agua, tenía mucha telaraña y la propiedad está bastante descuidada.

Two stars

The property is very ckean, the food is delicious. The staff is very friendly and attentive.

The river scene is beautiful but the hotel itself needs a lot of maintenance. Everything is broken and old the toilets didn’t work doors were broken shower doors were broken not worh

Amazing staff, room was clean, good food. The hotel is a little outdated but the views make up for that.

I am sorry to say that the only good thing about this place is the staff: very nice and willing to help. But the place needs lots of love! I can not give it more than one star and I do not think I can recommend it to anyone.

Very frindly

1

Room very old. Bathroom small shower not in good condition.

Its a nice place but its out of date and definitely needs some attention. But my biggest problem was that i got food poisoning from dinner during my second night.

This is a very beautiful, unique property with a river running right through the middle of it. There is a bridge to cross over, various areas to explore, and several swimming pools. The included breakfast is excellent—you can choose off a menu of various hot meals like eggs, pancakes, French toast, bacon, sausage, fruit, and traditional Dominican meals. The rooms are very basic but have fans and a/c; however it got cool enough at night that we didn’t use those. WiFi was so weak in our room we really couldn’t use it, but the signal at the pool and restaurant was strong. We had fun playing pool and ping pong. It was slow season so we pretty much had the place to ourselves. Rates were very reasonable, and although the place was a bit rundown, it was clean, and we’d definitely stay here again.

Bathroom needs updating room was clean

Yes.

Reservé 8 habitaciones y las 8 estaban feas y en malas condiciones los baños sucios, las puertas no sirven todo se escuchaba desde las demas habitaciones porque no hay privacidad por las puertas rotas con hoyos ,en realidad no volvería a quedarme en JRC. Lo único es los empleados son muy amables , por lo demás o lo recomiendo no siive.

The resort has an amazing location with the river on the property and a nice pool, and the staff were very friendly and helpful. Unfortunately, the rooms were in bad condition—shower doors falling, water leaking from the ceiling, and poor internet connection. We were told renovations are planned soon, and I hope this is true because the place has great potential and many activities in the area. I would recommend it once these issues are fixed

Room was very basic, bathroom was dirty, breakfast was poor