Dear Valued Guest,
On behalf of The Nimman Hotel, we sincerely apologize for the inconvenience you experienced during your stay.
We are truly sorry that noise from our maintenance work disturbed your rest. The repair work took place around 10:30 AM, but we deeply regret that we did not inform you in advance. This was an oversight on our part, and we understand how important a peaceful and relaxing stay is, especially when you come to rest and unwind.
Please accept our sincerest apologies for this disruption and the discomfort it caused. We truly appreciate your feedback, which helps us to improve and prevent similar situations in the future.
We hope to have the opportunity to welcome you again and provide you with a much more pleasant experience next time.
With sincere regards,
The Nimman Hotel Team