Crystal Lotus Hotel

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Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10,743)
Other sources (31)
8.5
Very Good
From 10,743 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.5

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Staff Friendliness (210)
Bedroom (178)
Ambiance (171)
Hotel Area (164)
Bathroom (159)
Accessibility (156)
Family Friendly (154)
Distance to City Center (153)
Variety (148)
Taste (146)
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Traveller Reviews Crystal Lotus Hotel

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Customer reviews
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The service is good and friendly.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that Mr. Ferdi found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Ferdi, and I sincerely hope that we will have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
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Staycation
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8.2
/10
Reviewed 1 day(s) ago
The hotel is located in the city center, easy access to everywhere, lots of culinary delights, and a pleasant atmosphere.
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
It was really great. Keep it going!
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Clean and tidy. Good service. Nice for business trips.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a restful and comfortable stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Azka D.
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 day(s) ago
A pleasant two-night stay. The hotel room was very clean, comfortable, and quite spacious, with balcony access for fresh air. An electric kettle and tea, sugar, and coffee were provided. The amenities were complete and of high quality. The restaurant breakfast was delicious. There was a wide selection of Indonesian and Western dishes. I'd give a special mention to the traditional dishes, which are always available, such as stir-fries, gudeg, and even herbal drinks. The steamer is also available, suitable for those with special diets or the elderly. There's a swimming pool, perfect for children with cute duck floats. Besides the pool, there's a cafe, perfect for relaxing with coffee and snacks, or for a quick break.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Nice hotel, strategic location, nice staff.
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Accommodation's Reply
13 Sep 2026
We are delighted to hear that you, Mr. Adnanvasta, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Yogyakarta is for all our staff to be dedicated to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Mr. Adnanvasta, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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E***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
One of the best hotel choices when planning a trip to Yogyakarta. Highly recommended. Thanks.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Subhan R.
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10.0
/10
Reviewed 4 week(s) ago
A harmonious and beautiful first impression.
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Accommodation's Reply
13 Sep 2026
Dear Suban, thank you for leaving a positive review and giving Crystal Lotus Hotel a perfect 10 out of 10. We are very happy to hear that you were satisfied with the amenities provided by Crystal Lotus Hotel. We hope you will stay with Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to seeing you again. Thank you. Sincerely, Ali Rifki, General Manager.
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C***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I like the calm atmosphere and the staff are very nice and friendly and efficient.
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t***n
icon-Medical
Medical
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10.0
/10
Reviewed 4 week(s) ago
A great stay with a great breakfast. Pak Budi, the bellboy, is very helpful.
1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Okay, fast Wi-Fi, no interruptions. Hot water is good, clean rooms, and the price is reasonable.
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1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you, Aditya, for sharing your positive review of Crystal Lotus Hotel. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you back again. Sincerely, Ali Rifki, General Manager
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A***i
icon-Staycation
Staycation
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6.5
/10
Reviewed 4 week(s) ago
At this 4-star hotel, around 3:00 PM, a loud karaoke session erupted from the cafe area, audible even to the room. A complaint was lodged, but no action was taken. A similar incident occurred again around 7:00 PM and 8:00 PM. For a 4-star hotel, this is truly unfortunate. For breakfast, some dishes were overly salty. Perhaps only the pastry selection was available. Furthermore, several food stalls that should have been staffed were empty and required a call, and the staff were not always on standby.
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3 people find it helpful
Accommodation's Reply
13 Sep 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, and we will take it into consideration to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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W***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great experience, good service and room was so comfy.
3 people find it helpful
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My experience staying at the Crystal Lotus Hotel Yogyakarta. - Booking via the app got me a pretty decent discount, worth it. - A hotel with a comfortable and unique atmosphere. - The hotel facilities are complete. - The staff was very friendly. - During check-in, I was very helpful with the security guard, Mr. Kris, who skillfully helped carry my luggage directly to my room and explained the hotel facilities in detail. (Mr. Kris is the best ⭐️⭐️⭐️⭐️⭐️) - The check-in process was very fast, assisted by a female staff member (I forgot her name), she was the best ⭐️⭐️⭐️⭐️⭐️ - The hotel was really clean, smelled great, and made me very comfortable. - The amenities were very complete, and there was a hairdryer. - There was a balcony that could be used as a smoking room. - The hotel is very accessible everywhere. - A very busy hotel, with many families staying, both local and foreign. - The food menu is comprehensive and delicious. - The bar is very comfortable, offering a complete selection of drinks, from coffee, beer, wine, and other herbal drinks. It's a must-try and highly recommended. - The hotel is very clean, and the restrooms are clean and fragrant, always cleaned by the customer service. - Book a superior twin room for a very comfortable, fragrant, and clean room. The air conditioning is very cool. - The amenities are complete, plus it has a Smart TV. Hotel Crystal Lotus Yogyakarta is highly recommended and the best. ⭐️⭐️⭐️⭐️
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+4
1 people find it helpful
Accommodation's Reply
13 Sep 2026
Thank you so much, Kiki, for taking the time to write such a positive review about your stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10/10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Aditya P. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Located on the edge of Magelang Highway, it's quite close to the city center. It offers numerous amenities, and the best part is the cleanliness of the rooms.
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Accommodation's Reply
13 Sep 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed your room, the facilities, the location, and the friendliness of our staff. These are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your rating of 10 out of 10 and your recommendation to travelers planning to stay in the Yogyakarta area. We hope to welcome you again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, fast check-in, lots of food choices, love the dessert choices.
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Accommodation's Reply
13 Sep 2026
Thank you for your positive review of Crystal Lotus Hotel Yogyakarta. We are delighted that you enjoyed the variety and deliciousness of our culinary menu, the cleanliness of the hotel grounds, and the excellent service from our staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you, and we hope to welcome you back soon. Sincerely, Ali Rifki, General Manager
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Bernardus E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I recommend the Crystal Lotus Hotel, with its friendly security, bellboys, and receptionists. Everything was quick and very helpful. When I cycled, they brought my luggage to my room. I will definitely return to this hotel next time. Thank you.
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Accommodation's Reply
07 Sep 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all our staff have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. We will share your compliments regarding the comfort during your stay and the excellent service from our staff with all of them as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and we will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The best hotel in Jogja with satisfactory service.
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Accommodation's Reply
07 Sep 2026
We are delighted that you, Ms. Nurma, were satisfied with the comfort of your room, the view from the hotel, and the excellent service from the staff. Your review will help others make better choices about accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Comfortable and clean hotel. Friendly service.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
We are delighted that you, Renny, enjoyed the comfort of your room, the view of the hotel grounds, and the excellent service from our staff. Your review will be helpful to others in choosing accommodation, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you again soon. Sincerely, Ali Rifky, General Manager
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Kharisma D. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The service was excellent and friendly. Thank you Apri and Yuniar for helping us upgrade our room as requested. If you're ever in Jogja, I'll definitely stay at Crystal Lotus 🤍
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Accommodation's Reply
07 Sep 2026
We are delighted to hear that you, Ms. Karisma, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, and we sincerely hope to have the opportunity to welcome you back again, Ms. Karisma. Sincerely, Ali Rifki, General Manager
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Number of reviews per page
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