We wanted to love the place but unfortunately did not. This was not a good experience at all. The hotel is not as presented in the pictures. The person who was up at the desk the majority of my stay was rude and had an attitude all the time. We show up to our rooms & rooms were not even fully clean. We asked for a remote control for our room tv and had to remind them several times on different occasions and every time it was “we will put one in there” then I’d return at the end of the day to no controller. This was just not what we expected. The only positive thing was the food was decently good.

Rooms quite shabby. One of the beds was broken. Breakfast terrible - reheated scrambled egg, no coffee or tea. Didn’t turn up to pick us up from train so had to walk there with our cases

The only heat in the room was from a bottle of propane that was inside, and we were told that we had to leave the window open or we would get carbon monoxide poisoning if we didn’t. We were very cold and didn’t want to die. So we changed hotels.

Lugar tranquilo buen desayuno y buena guía turistica

Convenient

One thing is “small town, old structure” and another is a decaying room. Water leaking out of the toilet(floor) , no air conditioner/fan/ventilator. Toilet was clogged, shower curtain torn apart Door only had a doorknob lock Breakfast was great!

Staff were very nice, no air conditioning, and other guesses were supper loud up to late at night time. Internet was not good.

The biggest surprise for us was the heated floors in each hotel room! It was very cozy and warm especially when it was cold outside.

Reliable transit to and from the train station. The breakfast was very good with eggs made to order and fresh tortillas. The curtain in the room was thin and did not block out the BRIGHT lights from the walkway. The room was sterile with bear amenities; there was no hand towel only thin bath towels. It is located 15 minutes walk from anything else.

It’s a fairly new hotel with additions being added. Overall was good value and very good hot water.

We were very satisfied. Excellent service and people.

The staff was very accessible, breakfast was delicious, and the beds were super comfy! The room had a thermostat but no heater though...🤔

The Hotel staff were wonderful and extremely helpful. Weather is amazing and at night, it cools down to sleep comfortably.

I would NEVER stay here. I was booked through Hotels.com as I was going into an area I did not know. It is in a somewhat isolated community so I did not want to wait to arrive to find accomodations. HOWEVER, when we arrived at this hotel we were very discouraged as it is not in a good area of town. We did not feel safe so we chose NOT to stay here.

It's a small place that is currently working on expanding. Not a luxury stay by any means but economical, clean, friendly, and a good breakfast. Took a tour of the area with them and had a great time.

Great choice if you are staying 1 night and riding the train CHEPE the next day.

Great place, amazing breakfast. Pedro the tour guy attached to the hotel was super helpful even though we didn't take a tour. Gas fires in room great for depths of winter!

Above all we love the service, the home feeling, and the feeling of safety and security in the hotel and the whole area.

Nice hotel. Clean, nice staff, very good breakfast every day included with eggs any stile, cheese, beans, quesadillas, chilaquiles, milk, coffee, orange drink... Just order it. Nice surroundings, daily newspaper. We were OK with this hotel.

An absolutely fantastic little hotel. Awesome traditional Mexican homemade breakfast!! Handmade tortillas. (No boring chain hotel food here). Warm cozy place with a nice fireplace. Fantastic experience. Would highly recommend.