8.2
Very Good
From 5,115 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.1

Location

8.4

Service and Facilites

8.1

People often mention about Pangeran City Hotel
All
Bedroom (87)
Distance to City Center (79)
Staff Friendliness (79)
Room Space (79)
Ambiance (75)
Bathroom (62)
Taste (62)
Surroundings (55)
Accessibility (54)
Check-in/out Time (53)
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Traveller Reviews Pangeran City Hotel

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40
Customer reviews
F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Looking good and friendly
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S***n
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Leisure
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8.5
/10
Reviewed 6 day(s) ago
The hotel staff is quite friendly but coordination between staff is lacking.
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A***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
I was just leaving the room when suddenly there was a towel, which means it was very impudent to come in when we were leaving the room.
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Nuryawan E. P.
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6.3
/10
Reviewed 1 week(s) ago
Someone stole my car spare part, even though the security guard directed me to park it next to the hotel :(, the door battery was also down so I had to go back and forth to the receptionist, the room was also dirty with lots of hair from the previous guest before us stuck to the bed wall :(
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H***f
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Leisure
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9.3
/10
Reviewed 2 week(s) ago
The hotel staff were friendly and very helpful, but unfortunately we didn't get a city view even though we booked a city view.
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Accommodation's Reply
10 Sep 2025
Thank you for your review, sis. As for your request, it might be fully booked, so maybe in the future you can get a room facing the front. We hope you enjoyed your stay at our hotel. Hopefully, it can be a recommendation for our other guests, sis. Stay healthy, sis.
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C***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I am not sure how many times I've stayed here so far but it's been tens of times. What I like the most is the room is spacious especially compared to the price it's sold. Enough space of bed, it also has sofa in the room and a coffee table and mini fridge. Maybe the struggle every time I stay is parking spot at night. It cannot accommodate many cars so if you come later at night, you may need to park on side road. And also, there was no bathroom mat a few times I stayed there that I needed to call housekeeping to send one to the room
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Accommodation's Reply
10 Sep 2025
Thank you for your review. We will follow up on your complaint with the relevant department to improve our services in the future. We hope you enjoy your stay at our hotel. We hope you stay healthy.
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Imam T. 1.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Prince, the food is delicious, the room is clean.
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Accommodation's Reply
27 Aug 2025
Thank you very much, Mr. Imam, for your review. We hope you enjoyed your stay at our hotel. We are happy to assist you. If you encounter any problems at our hotel, please let us know immediately. We hope you are always healthy. Thank you, Mr. Imam.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very pleasant, friendly staff, nice, perfect.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
just normal, if possible improve it again
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you always have a pleasant and comfortable stay at our hotel. We'll be happy to follow up if there are any issues with your room. We hope you're always healthy. We will improve further in the future.
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F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Suitable for bringing family and staycation
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Good
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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A***l
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 week(s) ago
This is an old hotel, but it still exists and provides the best service for guests.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable and very satisfying
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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Mutiara K. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Happy because it's comfortable and the smart TV is the most important hehehe
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Accommodation's Reply
31 Jul 2025
Thank you so much for your review. We hope you always have a comfortable stay with us. We're happy to respond to any issues with your room, please let us know immediately. Thank you. Stay healthy.
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2***3
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff is very friendly and the room is very neat and clean, comfortable for sleeping.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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F***i
icon-Leisure
Leisure
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9.7
/10
Reviewed 7 week(s) ago
If you go to Padang, you have to stay here because it's nice and clean.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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F***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 7 week(s) ago
Suitable for staycation and honeymoon
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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ZULFAHMI A. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice, comfortable, and strategic tourist spot
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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S***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
Clean, comfortable hotel, outdoor rooms, and every holiday I always stop by here 😊
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Accommodation's Reply
10 Sep 2025
Thank you very much for your review. We hope it serves as a recommendation for our other guests. We're happy to assist you with any room issues, please let us know immediately. We hope you enjoyed your stay at our hotel, and we look forward to your next visit. Stay healthy, everyone.
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B***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
This hotel is my favorite because it is close to the city center, close to shopping centers, delicious food, friendly employees and security guards.
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Accommodation's Reply
10 Sep 2025
Thank you very much for your review. We hope to maintain our excellent service and ensure you and your other guests have a comfortable stay at our hotel. We are happy to assist you. If you have any issues with your room, please let us know immediately. We look forward to your next visit. Stay healthy!
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Number of reviews per page
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