Pangeran City Hotel
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Overall Ratings & Reviews Pangeran City Hotel
Traveloka (6,020)
Other sources (5)
8.2
Very Good
From 6,020 reviews
Provided by travellers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.1
Location
8.4
Service and Facilites
8.2
People often mention about Pangeran City Hotel
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Bedroom (120)
Staff Friendliness (112)
Distance to City Center (108)
Room Space (107)
Ambiance (104)
Bathroom (91)
Taste (83)
Check-in/out Time (79)
Hotel Area (76)
Surroundings (75)
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Traveller Reviews Pangeran City Hotel
Number of reviews per page
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40
Customer reviews
a***a
10.0
/10
Reviewed 1 day(s) ago
Clean, comfortable rooms, friendly staff, close to everywhere, cold AC, really delicious breakfast, basically the best.
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Verified Traveler
9.4
/10
Reviewed 5 day(s) ago
The staff is friendly and helpful, and the atmosphere isn't too loud or boisterous. Keep it up.
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AA
Annisa A.
9.7
/10
Reviewed 2 week(s) ago
Really like it, good service too
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KH
Kiki H.
8.5
/10
Reviewed 2 week(s) ago
I am clean, friendly service and highly recommend if you go to Padang again
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E***i
8.4
/10
Reviewed 2 week(s) ago
I have been staying at Pangeran City every year when I go home for Eid, but the last time I stayed, the breakfast was not good, the sugar in the lonsay was not good at all and the breakfast choices were very limited.
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RA
Ramadhani A.
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel is really great... and all the staff are really nice.
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F***d
Leisure
9.4
/10
Reviewed 3 week(s) ago
It can be a great choice for spending the night in Padang City.
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1 people find it helpful
R***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
Aesthetic rooms and friendly service by hotel staff
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R***o
Business
8.5
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are clean, the food is quite good, access to everywhere is close.
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Y***i
9.4
/10
Reviewed 3 week(s) ago
Nice, rooms close to town, market, etc.
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ZZE
9.4
/10
Reviewed 3 week(s) ago
Have stayed here several times and always been satisfied.
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n***a
Staycation
9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the rooms are cozy too, it's the best.
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Accommodation's Reply
08 Apr 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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H***i
Staycation
6.1
/10
Reviewed 4 week(s) ago
Sorry, the bathroom smells really bad, the curtains and mattress pad have lots of stains, the pillow is too big to the point that the pillowcase is torn, there is a lot of dust on the floor in the corners of the room, there is no doormat, I have reported it to the receptionist and they just said yes but they didn't give me anything.
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N***a
Staycation
9.7
/10
Reviewed 4 week(s) ago
Very very satisfied with the service and facilities
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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V***c
10.0
/10
Reviewed 4 week(s) ago
Comfortable staying at this hotel, I recommend it
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Accommodation's Reply
08 Apr 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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Verified Traveler
8.5
/10
Reviewed 5 week(s) ago
Comfortable, but the breakfast is not very tasty, and tends to be a bit limited, the refills take a long time, even though it's only 8 am :')
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Accommodation's Reply
08 Apr 2026
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the less-than-impressive and limited breakfast options. We will follow up your feedback with the relevant department immediately to prevent similar issues in the future. If you encounter any further problems, please inform us immediately so we can address your complaint. Thank you for your feedback, which guides our future improvements.
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A***d
6.4
/10
Reviewed 5 week(s) ago
The bedcover and sheets smell musty and damp, like the laundry hasn't dried yet but has been put on the mattress. The effect is of course that I feel uncomfortable. I've stayed at this hotel several times.
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M***d
8.5
/10
Reviewed 6 week(s) ago
The quality is decent, but the breakfast menu is tasty, though lacking in variety. The staff are all friendly, so I recommend this place.
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Accommodation's Reply
08 Apr 2026
Thank you for your feedback. We apologize in advance and will immediately follow up your suggestion with the relevant department regarding the lack of variety in the breakfast menu. Your feedback will be used to improve our hotel in the future. We look forward to hearing from you again. Thank you.
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H***m
Staycation
8.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, but the bedroom is not that good. The floor has a stain.
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Accommodation's Reply
08 Apr 2026
Thank you for your feedback, especially your comments about our friendly staff. We sincerely apologize for the stains on the bed and floor. We will contact the relevant department immediately to address your complaint. Thank you for your feedback to help us improve our hotel in the future.
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V***a
8.5
/10
Reviewed 6 week(s) ago
Very comfortable, spacious room, clean bathroom.
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Accommodation's Reply
08 Apr 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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Number of reviews per page
20
40
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