Hotel María de la Luz

Explore Hotel María de la Luz
7.6
Pleasant
From 473 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

9.6

Service and Facilites

8.0

Traveller Reviews Hotel María de la Luz

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pity the wifi doesn't work in the room.
Hans
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and facility. Nice pool with cool water. Helpful staff and great location. We had a room in front and some street noise to deal with. Consider requesting room in back.
Debra
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and helpful,staff.
Dan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is am adequate hotel for a short stay. Beds are comfortable and rooms are clean. The hotel shows its age and this is far from a luxury property but was okay for a couple nights. The biggest downsides are almost nonexistent Wi-Fi and extremely poor water pressure. The shower was barely a dribble.
Parker
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. Staff were courteous and friendly but did not speak much English but that was not a surprise. The pool was clean and maintained. It is a very old building and the wifi was spotty in the rooms but available in the common areas and restaurant. We were on a budget and this hotel fit our needs. We could walk to many restaurants and tours etc.
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NEREYDA
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Limi
Keith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was clean, bed comfortable, service was friendly and professional Location is ideal
Elma
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was I pleasure to stay. At the hotel
Julian
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

La habitación está totalmente limpia, un servicio increíble
Iliana
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excelente ubicación. Personal muy amable y atento. Habitaciones basicas pero con lo necesario para pasar descansar.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very good location. Staff is very helpful.
Debra
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The rooms needed basic needs towels lighting
pablo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

For the price was ok but all night theres was a cat screaming
Sonia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The hotel is beautiful, and the location is the best, but rooms are horrible and poor. No isulation so I coul hear everything happening in the street. Broken and dirty curtains. Bed linen is very old and wasted, with yellow marks. The shower is old and there is no pressure also sometimes, cold or hot water doesn't work. Only 1 small towel per person and very old and wasted too. There is no feet towel, and the floor is slippery when wet in the bathroom. I had to ask for another toilet paper too as it is a cheap one that is gone in 1 night and we stayed 3 nights. No toilet brush.Very old and dirty. Poorly maintained rooms. Also the terrace with views is not part of the jotel, as it is a restaurant where one can visit if having dinner (no drinks only allowed).
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Sonia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The hotel is beautiful, and the location is the best, but rooms are horrible and poor. No isulation so I coul hear everything happening in the street. Broken and dirty curtains. Bed linen is very old and wasted, with yellow marks. The shower is old and there is no pressure also sometimes, cold or hot water doesn't work. Only 1 small towel per person and very old and wasted too. There is no feet towel, and the floor is slippery when wet in the bathroom. I had to ask for another toilet paper too as it is a cheap one that is gone in 1 night and we stayed 3 nights. No toilet brush.Very old and dirty. Poorly maintained rooms. Also the terrace with views is not part of the jotel, as it is a restaurant where one can visit if having dinner (no drinks only allowed). Only good thing it has private parking.
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Erick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Podrían mejorar la limpieza de las habitaciones
john
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

All of the above.
SILVIA
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

A great place to stay. Quiet and family oriented.
Kari
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

The front desk staff were not experienced. They wanted to give us a room on the main plaza the day of a busy festival with loud speakers and lots of traffic. The quieter room they gave us was very small with no room to get out of bed on one side and very tired linens. The shower did not work at all and the water did not heat up. The shower head was ancient and sprayed everywhere. The furniture was ancient. It was not worth half the price. The hotel's heyday must have been the early 70s. We complained on check out and they maintain that some rooms are renovated. I wouldn't take a chance.The Augustin Gusto restaurant in the downstairs area was very good so we ate well with friendly service but I would not book this place again.
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Kevin William
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Perfect hotel for your visit. Rooms were comfortable, clean, and affordable. Location is beyond good. Right in the main square, easy walk to the cenote. Would definitely stay here again. Staff were friendly and hotel was safe and clean. The only one issue that could be a drawback, but wasn't a problem for me was there were only 8 parking spots. I had no problem getting one so for me it does not impact my view.
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