I had to check out early next day, so I communicated with staff members and checked out before 5 pm, was told that I will not get any reimbursement back even though there policy was s to reimburse guests if they check out before 5. So manager and the receptionist charged me for full 2 days and did nothing. Additionally my room was directly above the major event so I had LOUD music and noise
All night long and of course not even apology from staff members or compensation. No rest
All night long or any sleep.