8.0
Very Good
From 1,475 reviews
Cleanliness

8.2

Room Comfort

7.4

Service and Facilites

8.2

Traveller Reviews Hotel Consulado Inn

Number of reviews per page
20
40
Top reviews
Itzel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo el personal es muy amable
Jeannette
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First the receptionist was way out of line with a comment of whote stains in front of my daughter. Then the lighting is badthe hallway is , to dark. The hallways are also so disgustingly hot The room.is hot as we walked in. When we turned on the air it took fpr ever to get to a decent temperature. The faucet sink was spraying everywhere got when we brushed our teeth. The pullows where dirty. Check out is getto
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Lewis Fernando Martínez
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Regular
Jose
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good tanks for service
Gustavo
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was good and transportation was good
Oscar
icon-Business Family
Business Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

From the very beginning at the front desk check in starts at 2pm you get there 10 min before check in and they’ll tell you you’re on a waiting list they make you wait for 2 or 3 hours in the lobby and when finally they call you to check you in they will give you the room key and then they’re going to tell you if you break something or leave a stain the sheets you’re going to be charged You go to the room and everything is old and broken and furniture falling apart the room doesn’t have cable TV only local channels with regular antenna A/C turned off on me called maintenance but by the time he arrived I had the GFCI on the power cord reset by my self but I have to notify the front desk about the issue a/c unit barely functioning and keep the room cool not cold Let’s move to the bathroom there’s hardly any water pressure in the sink toilet and shower toilet barely flushes seems like the pipes are very old and you struggle to flush it Amenities: Pool was cloudy and thats one of the reasons i booked this hotel but I wasn’t able to use it Breakfast was horrible the first day we woke up at the hotel we went to the restaurant they served scrambled eggs on top of fried tortilla next 2 following days we went out to eat instead eating breakfast at the restaurant full of flies by the way Last morning we spent there luckily we woke up super early 5:00am end we were able to take a shower I said luckily because the power went out around 7:30am and there was no more water
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Erika
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel
gigi
icon-Business Family
Business Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a lot older than shown. Not worth the money I paid.
Antonio
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was just ok, bed terribly uncomfortable. Smallest tv ever, my gaming monitor is bigger. Front desk at checkout after I was attended, arguing about the breakfast about an empty promise in front of alot of people, then was my turn, this was a policy and I take full responsibility, a towel was damaged and I paid for it, the problem was that in front of the crowd the employee raised the towel to announce that I had violated the policy, not professional at all. Very embarrassing might I add, that didn’t have to even show me the towel, I would have paid it regardless. I have stayed in bad ones before but this one shoots to the number one spot, I will gladly pay more to stay somewhere else, would not recommend this place.
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Dustin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

When i was searching for a hotel to stay for my daughteres consultant appointment I was looking for location, a pool, clean and breakfast included. It meat all of our needs minus the pool. It was green. Not just a little green, but really green. Many other people where in it, i just couldnt do it. The breakfast was better than i expected, but dont expect a fancy breakfast obviously. The rooms we clean, everyone was super nice and helpful. The location was amazing less than a 10 minute walk to the consulate. I was just really really disappointed with the pool. That was the main thing I was looking for to keep my daugher occupied for this 8 day trip. Overall, for the price i cant really complain.
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ignacio
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I liked the stay but there were problems, one day there was no water for almost 6 hours, the workers are very friendly, all very respectful, the breakfast very tasty and varied. I stayed 6 days 👍👍👍👍
Marisol
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No hay agua en los cuartos, las personas en recepcion muy descorteces
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

There was no water to shower or use the toilets, the card door wasn't working at times, small tv with no good reception also the remote wasn't working .location was short on delivering good satisfying services. Short on the essential element like water running to shower. Staff was friendly
Eduardo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was a cockroach in the room 143 where my daughter and granddaughters were going to stay.
Miguel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo está bien
Erika
icon-Business Family
Business Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great customer service
Vianey
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff was friendly and willing to help.
Erika
icon-Business Family
Business Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great staff
Erika
icon-Business Family
Business Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Decent place to stay, the staff is nice. Its walkable, safe and quiet
omar
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not a clean place old furniture
Number of reviews per page
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