Overall Ratings & Reviews Heritage Resort Shark Bay

Good location Bit run down and smelly

It was a good experience staying at the heritage. The filo receptionist was friendly and accomodating

The moment i walked in i knew we would not be staying the 2 nights ,even if we had to pay for it, Very smelly, shower curtains were moldy Bed was ok ,curtains hanging off rods Tiles leading up to room were filthy

Pub/ dinning

Very tired. Not like the photos.

We found the king bed tended to tip the person on the side nearest the wall out to the side, as its two singles pushed together basically. Noisy in terms of other guests opening and closing doors and talking. A can, or similar, was being blown around in the wind and bouncing off walls - perhaps more care needs to be taken to secure loose objects when strong winds are likely.

Hotel is in a good location. Room was spacious but the whole place is in desperate need of a makeover.

Easy check in (phoned to advise I would be arriving late), easy parking, large clean well appointed room, walking distance to shops and beach

Reception staffs are helpful and friendly.

The hotel was close to the beach, the restaurant had great food and the rooms were larger than most.

Sadly, the whole 4 nights we were there, our beds were never made. After 3 days I had to ask for some clean towels. The shower around the bottom of the walls to the floor could do with some bleach and a good clean. Loved the location and meals were awesome

The property is located across from the picturesque Indian Ocean.

Spacious room in a great location. The room was clean and comfortable. Check in was easy. Would stay there again.

Very dated. Stayed on the ground floor and curtains had to be drawn all the time because cars were just parked outside. Already paid during booking but I was charged again on the day of check in. Did not get my money back till many days later which was a bummer as it was a debit card. Only given 1 small tube of shampoo and body lotion in the bathroom for 2 people staying 2 nights. I only realised at 7.30pm when reception and IGA were already closed. Asked the bar staff for help and he rummaged through a drawer at the reception table and managed to find body wash and conditioner. However the items had all expired in 2022 but we didn’t have a choice. The second day we were still not given shower amenities even though our towels had been changed. WiFi was also extremely slow and weak.

Solo senior, overnight stay after week at Steep Point, departing flight to Perth next day. Twin room, spotless, well appointed, equipped and that used worked well. Staff permitted half hour early check in, which was excellent to have a warm, non salt water shower! Comfortable bed, quiet and efficient aircon in large room, no outside noise. Requested a longer stay in room past normal check out time due to 4.00pm flight departure, this was also granted, which further improved the experience. To management and staff, well done and many thanks. B

Good rooms, comfortable

Good location.

Shower was disgusting. Mould in all the grout. I had very bad reaction and am still suffering from this

Everything within walking distance. Great view of the ocean and surroundings. Long drive in but worth it. Loved shark bay.

Disappointed with accommodation after 4 star rating on website. Room was large however furniture needs updating. The fridge in room 1 desperately requires replacing. It is the first thing you notice when you enter, it looks very dirty but actually is very rusty and automatically gives you an unwelcoming feeling.