I book with breakfast, when I want to have the breakfast they said no for the apartment, as they said only for the room same building. I didn’t book apartment I book a room for 4 including breakfast. But I didn’t get the breakfast.

Kind + helpful staff

El desayuno no tenía mucha variedad

Firstly it was hard to find the door to the property as there is no signage other than a floor mat. Luckily the restaurant next door helped. Upon checking in, unfortunately the lovely lady doing this did not speak any English and it was hard to decipher what she was trying to tell me. I had a few issues each day with the main door to the apartments and my room door, the final time this happened I had to go back and forth to reception 4 times, which was frustrating. I also got told incorrect information about what to do with the key card if checking out very early in the morning...luckily I double checked this and avoided a stressful situation. I had the 1 bed apartment and upon first impressions it was well equipped and large. However, whilst very clean the room was really tatty. The dining room chairs had patches of material missing, there were exposed plugs where the TV was. The positioning of the sockets in the bedroom were such like you couldn't charge and check your phone and the same time. The saving grace was the location. Lots of shops and restaurants nearby, and walkable to points of interest. It felt really safe at night and easy to navigate where to get a taxi to and from if using.

The bedroom and bathroom were clean and well-equipped, reception at check-in was pleasant, and the location was convenient. We believed we had booked a room, but ended up next door in an apartment. The hallway lights were continuously turning off, stranding us in pitch-black stairwells. While the room was clean, the hallways were dirty and run-down and our room door had no number. As we thought we would only have a room, we didn't bring food and were expecting to utilize the free breakfast. The apartment information card provides information on the breakfast hours but did not say that those people in the apartments are not eligible. In the morning, after pouring our coffee in the breakfast room, the attendant asked for our room number. When we showed him the key, he loudly, in front of the other diners, insisted we could not have breakfast as we were not hotel guests but in the apartments. He reacted very aggressively and it was quite embarrassing. It was a simple misunderstanding that could have been explained at check-in or with some in-room information. Such rudeness was not necessary!

Excellent location, very helpful staff, great value breakfast. Be aware no lift so if you are in level 4, stairs to get up to reception then 4 flights of stairs to carry your luggage

The hotel has a great location and clean and very well maintained. However, the one at the front desk does not speak a word of english so it was hard for us to understand each other plus the hallway because my room is in the 2nd building was so dark and creepy.

Great location. Tidy small hotel rooms with helpful staff, simple but adequate breakfast.

great location clean wonderful experience

Great location, a bit noisy.

The room was small but very clean and comfortable. The staff were helpful and friendly. Location was difficult to find initially but very convenient and centrally located.

The location was perfect, many restaurants, gift shops and a train station were nearby.

The réception and the room are in different buildings, and there is no elevator at the Reception/check-in. If you are traveling with a companion, it's better that one stay with luggage at the door and the other one does the check in. Room is spacious and comfortable, but the sound isolation is terrible. You can hear everyone passing by in the building and people on the street.

No cambian las toallas ,el baño se moja ,y las del front desk son magníficas y muy atentas,desayuno muy pobre

Muy buena estadia. La habitacion es muy comoda y esta muy bien equipada con cocina y todo lo necesario para cocinar . Buen aire acondicionado / calefaccion. Excelente ubicacion. Staff muy amigable especialmente Daisy y el chico argentino q olvide su nombre. Hay que pedir que te limpien la habitacion si asi lo deseas. 100% recomendado.

Equipped kitchen for cooking and the accommodation is in a great location.

This property has lots of stairs and no handrails. Booked a studio unit and it had an elevator to that floor but still had several steps to negotiate before reaching the elevator. Room was large but floor in kitchen buckling, handle missing in shower, not many places to hang towels in bathroom. It did have a good A/C unit and nice bedding. Staff was also extremely helpful in helping us navigate the stairs with our luggage. Location was near a bustling area with many bars and restaurants.

Great location, lots of cafes and restaurants nearby! Our room was perfect!

The apartment was spacious with a large-sized and comfortable bed, settee and kitchen area with a decent amount of utensils, a microwave and coffee machine but oddly no toaster (perhaps due to h&s).. It was very clean with air con which I didn't need to use. It is centrally located and convenient for bus and metro. Didn't take breakfast which was €10. I would stay here again without any hesitation.

No wifi, smelly bathroom, old furniture.