The breakfast was lovely, the staff extraordinarily friendly and helpful, and my room was clean and comfortable. My stay included a night where the local football club had a home match and there was a lot of screaming from people fighting late into the night, but it’s hard for a local establishment that relies on football business to deal with it. I’d just recommend avoiding around those times.

I would not stay here again.

Yes

Nice basic hotel rooms above a pub close to city, small but secured (locked at night) car park, rooms are separate to the pub via a lift, I didn’t try the breakfast but it smelt great. My second time here and it served its purpose well, will definitely stay again if the price is right

I recently stayed at this hotel with my family, and unfortunately, the experience was quite disappointing overall. The biggest issue was the door lock. It was very unreliable and failed multiple times. I had to go down to reception several times just to get access to the room, which was extremely inconvenient and frustrating. Another major problem was that the lift was not working. I had to carry my pushchair and manage my kids up to the third floor, which was very difficult and stressful. This made the stay even more uncomfortable for my family. The room cleanliness was acceptable, but the overall condition of the hotel was not great. The door looked very old, and the carpet was noticeably dirty, which made the place feel poorly maintained. On a positive note, the staff were friendly and helpful, which I appreciated. However, due to poor maintenance, the lift issue, and the constant problems with the door lock, I would not recommend this hotel unless significant improvements are made.

Served my purpose well

i was cold the whole night.

The pictures posted on your site are completly misleading. Absolutely awful. Completly run down both inside and outside! Trading standards will be made aware of this. It must of been a number of years since any care was put into the place. It took 10 minutes for the hot water to warm up in which time both sides of the shower leaked and the doors didn’t close. Pathetic attempt of a desk and ‘wardrobe’ with cracked wood and nails on show. And to be told that the road would be closed from 8 and breakfast had to be early because the football lot would be in by 9 is a joke. Safe to say breakfast was left as we couldn’t get away quick enough. Only reason we stayed was cause we live over 3 hours away. A mixture of the tv programme shameless/shaun of the dead and Jeremy Kyle is how I would sum this experience up. I will be looking for a refund and will 100% book another stay through this site.

Bed was comfy and clean. Not as pictures they must have been taken a long time ago. But for what we paid was okay with room.

Friendly team and appreciated the stay. Thank you and I will stay at this hotel again.

The staff was really rude and the room condition was horrible they didn’t even have dryer for hair

The hotel was full of people who I am unsure have a room booking. Lots of unpleasant noise from the rooms. The room itself was smelly and dirty. The reception staff were pleasant enough,We could not stay there so we moved to another hotel. Cheap and unpleasant would not go back there.

The moment I walked into the entrance, my expression was This is a homeless shelter or some kind of asylum. The hotel room was booked for my son and me. On our approach to the entrance of the so-called hotel, we were met with three individuals who were just in the entrance smoking what we could perceive as "Weed", while spitting just outside the entrance. From that moment, we did not feel safe staying at the hotel. On entry, in what looks like a bar/reception, we meet a lady who at first was unable to find our reservation. During this time, my son went back to the car as he did not feel safe being at the premises. I then asked the lady to cancel the reservation when she finally found it. However, she refused even though it stated on their booking reservation email that cancellation could be done until 11:30 pm. We were at the hotel at 11 pm. The room was dirty, hairs all over the bed, carpet was filthy. There is nothing Royal about this so-called hotel. We then left the hotel and made another reservation at the Park Regis Hotel Birmingham. I will be contacting Trading Standards if I am not issued a refund.

Absolutely filthy. One very small lamp so very dark bathroom wall light not working the 2 bedlights not working. Cobwebs everywhere the radiator full of filth. 2 pictures has something spashed all over them and one has brocken glass. One bedside cabinet which was filthy with paint coming off. Bathroom shower doors not cleaned full of hand marks. All around base of shower and around the toilet hasn't been cleaned for gosh knows how long. The vent in ceiling looked like a mouse has made a bed up there. No drinking glasses and tea bags out of a multipack so bags exposed to dirt. The only good thing was bar lady very nice and drinks cheap cant comment on breakfast as felt it would not be very hygienic due to the state and dirt of room.

That staff were very friendly room was clean and tidy would definitely stay there again

Rooms are always spotless. Staff are really friendly each time i go and the breakfast is out of this world

Check in was easy. The room and shower clean and functional if a little past it's prime.

Hotel not like pictures. Room disgusting. In & out of the hotel in 10 minutes as it was gross. No way was I stopping there. Tried multiple times to contact the manager/owner for a refund but they never seem to be available.

my room was clean and warm, the staff were lovely and friendly. couldn’t ask for more for a night stay while travelling through.

Bed bugs !….Bed bugs