Overall Ratings & Reviews Casa Naemie

Hotel permanently closed but still listed on Expedia website! Expedia won’t reimburse until 24-72 hrs!!!

This hotel is closed permanently and has apparently been closed for a long while. They (and Expedia) should not be advertising and accepting money for reservations.

Good location, but unfortunately I realised too late there was bed bugs in my windowless room. Checked out a day early. They offered to clean my room or to switch rooms, but bed bugs are not that easily to get rid off. Expedia team attempted to reach out to manager for refund for my last night but to no avail.

I have stayed many times at Casa Naemie. Its a comfortable no frills hotel . The beds are excellent. It has aircon or ceiling fans. I hate aircon. So I use the fans. Perfect. I love thebreakfast. Best coffee and scrambled eggs in the Colonial Zone.

Great location, however very busy area with one way roads.

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Half of the staff were quite kind, while the other half made the stay more difficult than it should have been. This second group seemed entirely disinterested in their job and didn’t care to help customers with anything (like providing tourists with information about restaurants, ATMs, or directions). This hotel completely did not respond to Expedia messages, and I had to call them long-distance to arrange my airport transfer, which cost more than double what an Uber did. Check-in took 30 minutes, which is unacceptable, and the insistence that the bill be paid in cash when they had a card-reader stunk of inappropriate behavior. The location is safe, but was super loud at night due to proximity to night clubs. My ears were ringing. I would not recommend a stay here unless poor service and partying in the historic zone are priorities.

The hotel was charming and mostly comfortable. The staff were friendly and helpful. I arrived late the first night and was not able to stay in the room I had booked. I stayed in a much smaller room with no AC and no towel. I was able to pay about half price for that first night. I was not able to pay with a credit card. It was fairly easy to get cash to pay. The free breakfast was basic but OK.

Super-cute little hotel in a great location. Kevin checked us in and was so friendly. The women serving breakfast were also very sweet. I definitely recommend this hotel.

Staff was very nice and helpful but when I showed up the room I supposedly had paid for four nights was not available they overbooked or something. Already had tons of trouble at airport so the last thing I needed was trouble at the hotel. Any hotel that can’t keep someone’s room, that they paid for, available, I would avoid like the plague.

Nothing

My friend and I were pleased with the accommodations. We had an updated bath and a private balcony which was great given the unexpected curfew in Santo Domingo. The location is great where the city center is a 3 minute walk away with lots of restaurants, rich history and memories to make.

This is an older remodeled residence , the place is small but very nice, clean , no elevators , rooms are small but well equipped, bathroom nice and beds comfortable. Everything smells good and is clean. Rooftop lounge area makes it nice for evenings relaxation. Staff is great and friendly, breakfast was very good and plenty. The surrounding area is great , a block from the cathedral and plenty of shopping and dining. This is thebold colonial city so nice architecture from the colonial period. Parking is a nightmare so uber is best. Great value and rate.

There were a lot of stairs, the bathroom was very antiquated and somewhat uncomfortable.

Very good location. Good breakfast . Friendly employees

Very good location and very helpful and friendly Staff. I am a walker so it is easy for me to walk up to Chinatown and get some pretty good Chinese food. Nice, safe area to walk in. Lots of historical sites

Great service from all staff, they helped me learn the area and everything around me.

Always a great stay at Casa Naemie. The staff is very friendly and helpful, The breakfast is great and made to order. Can't beat the location--central to El Conde and other restaurants and historical sites In a very historical, but well maintained building, with good features, including the bathroom

This place could be really great if the front desk attendant at night were nicer with guests. We came to run the Santo Domingo marathon and had two rooms here. The staff and place are nice, but the night attendant on duty this week had very bad attitude, I think he was not happy with late night check in, also one of my friends just walked me there to make sure check in was fine, my friend pointed out at this individual that he were being rude; in return the attendant decided to insult my friend saying that he went to college and had a degree, he then went to make extremely homophobic and racist comments against my friend. We will not return to this place, unless we know this person is not there any more. ( the rest of the staff is extremely nice and caring)

Excellent service. Pretty well located. Clean and neat.