We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur

Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.

A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.

Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also

Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.

The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.

A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.

Would stay here again. This place was great. The staff was very friendly....food and drinks were great and cheap. We even arrived 3 hours before check-in and they gave us an upgraded room.

Great stay

Simply perfect stay in a serene location. Can't wait to be back.

fantastic hacienda. very enjoyable and relaxing stay. electricity fault in our mayan room meant we had to move rooms but staff were very helpful. food good. salmon tacos from lunch menu excellent. friendly staff with great English.

Great oasis with the feel of an upscale hacienda. Very peaceful and relaxing (except perhaps for the maniacal dogs in the neighborhood that bark all day). Very attentive service, in particular in the restaurant - it can be almost too attentive if you're not used to five waiters hovering over you.

This small Hacienda (only 8 rooms and 4 suites) is stylish and very pleasant. The staff is helpful and the dining experience is better than the typical food in Large Haciendas in the Yucatan Peninsula. The Owner of the hotel ("monsieur Phillippe, le propiétaire ") is French, and that influence helps to balance the local customs with quality and style. Recommended

The staff was very friendly, starting with Aurelio he was very pleasant he made us feel right at home, Guillermo was great & very helpful on giving us direcctions and always making sure we had everything we needed, Ana was very pleasant too, Aurelio has a great staff that knows how to make you feel right at home. and most important i loved their company they are great people to talk to. will definetly return

Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.

Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.

EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES

Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.