Hendrik k.

6.4

/10

Reviewed 2 day(s) ago

Parking is a bit difficult. It's noisy at night, so I couldn't get any rest for two nights there. It's on the third floor. Whether they're having a party or something, I don't know, but every night there's always a lot of screaming from the next room and the doorbell ringing repeatedly.

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r***a

Transit

9.4

/10

Reviewed 2 week(s) ago

Was here after my trip to Rinjani and need a place to have a good rest before taking the earliest flight in the next morning. Good location and good accommodation, really recommend this place to stay!

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Accommodation's Reply

21 Sep 2026

Dear Valued Guest, Greetings from Edop Hotel Mataram, offering truly Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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a***a

8.4

/10

Reviewed 2 week(s) ago

The AC overflowed, flooding the room. Then I wiped it with a bath mat and it hit the charger, so it was fine, I paid.

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Accommodation's Reply

21 Sep 2026

Dear Valued Guest, Warm greetings from Idol Hotel Mataram, offering truly Indonesian hospitality. First, we would like to thank you for choosing Idol Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our service and comfort. We apologize for any inconvenience caused. We would greatly appreciate it if you could contact our reception staff directly with any complaints so that we can address them promptly. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Idol Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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T***y

Transit

9.1

/10

Reviewed 5 week(s) ago

Cheap price, clean room, good food.

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Accommodation's Reply

27 Aug 2026

Dear valued guests, Warm greetings from Idol Hotel Mataram. We invite you to experience authentic Indonesian hospitality. First, we thank you for choosing Idol Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Idol Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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T***y

Transit

9.1

/10

Reviewed 5 week(s) ago

Cheap price, clean room, good food.

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Accommodation's Reply

27 Aug 2026

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Verified Traveler

Leisure

9.7

/10

Reviewed 7 week(s) ago

First time here with kids. There's a fish pond in the lobby, friendly receptionists, clean rooms and bathrooms, cool air conditioning, and it's close to the mall, making it easy to get around. Recommended for travelers, especially those looking for an area close to the city center.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

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Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

I always enjoy staying here, this is my third time. Every time I come to Lombok, the rooms and bathrooms are clean, the staff are friendly, and the breakfast is varied and delicious.

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Accommodation's Reply

03 Jul 2026

Dear Ms. Ria Agustina, Sincerely, from Idup Hotel Mataram, Authentic Indonesian Friendly Service. First of all, we would like to thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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R***n

Medical

8.4

/10

Reviewed 14 week(s) ago

The hotel staff was friendly. The only downside was that the bathroom smelled like cigarette smoke after cleaning, but I don't know why.

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Mr. Rahmirian Dani, Sincerely, from Idup Hotel Mataram, We appreciate your kind regards and your appreciation for our service. First, we thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our service and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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A***a

Staycation

10.0

/10

Reviewed 17 week(s) ago

The room was nice and clean, the staff was friendly and helpful throughout the stay. Thank you

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

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I***a

8.4

/10

Reviewed 18 week(s) ago

Sorry, just a suggestion, if possible update the towels to the latest ones, k. The white has faded 🥰

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

Dear Valued Guests, Greetings from Idol Hotel Mataram, offering truly Indonesian hospitality. First, we would like to thank you for choosing Idol Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our service and comfort. Regarding the towels, our management is paying special attention to this. We are committed to developing and providing the best possible experience for all our guests. We hope to welcome you back to Idol Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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Vincentius W.

7.7

/10

Reviewed 19 week(s) ago

When staying there are often no non-smoking rooms available, it is very uncomfortable and the other room occupants are very noisy until the morning.

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Mr. Vincentias W. Yaphet, Warm regards from Idop Hotel Mataram, offering truly Indonesian hospitality. First, we thank you for choosing Idop Hotel as your accommodation during your stay in Mataram. We sincerely apologize that we were unable to fulfill your requirements upon check-in due to limited room availability. For requests regarding bed type, smoking or non-smoking rooms, we recommend making reservations in advance. Orders placed on check-in will be adjusted based on room availability. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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R***a

10.0

/10

Reviewed 20 week(s) ago

Very pleasant, great stay

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Accommodation's Reply

19 May 2026

Dear Guests, A greeting from all the staff at Mataram Idub Hotel. Thank you for choosing Mataram Idub Hotel as your accommodation in Mataram and for experiencing the warm hospitality of Indonesia. Your valuable feedback is essential to improving our services and your comfort. All of our staff will continue to strive to provide you with the best possible stay. We look forward to welcoming you back again. Thank you. Sincerely, Abdul Bashir, Assistant Sales Manager

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R***a

10.0

/10

Reviewed 20 week(s) ago

Very pleasant, great stay

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Accommodation's Reply

19 May 2026

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Gufron N.

9.7

/10

Reviewed 20 week(s) ago

The place is clean and the price is affordable. Most importantly, they were willing to help me solve my booking problem. Thank you.

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Accommodation's Reply

19 May 2026

Dear Mr. Gufron N., Sincerely, from idoop Mataram Hotel, offering truly Indonesian friendly service. First, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to idoop Mataram Hotel again. Sincerely, Abd. Basir, Assistant Rural Development Manager

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H***i

8.5

/10

Reviewed 21 week(s) ago

Highly recommended for those of you who are on holiday in Lombok

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Accommodation's Reply

07 May 2026

Dear Ms. Heni Widiawati, Sincerely, from Idup Hotel Mataram, Authentic Indonesian Friendly Service. First of all, we would like to thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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H***i

8.5

/10

Reviewed 21 week(s) ago

Good, the room is clean, the price is also cheap, you can get a spacious room and the facilities are quite good.

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Accommodation's Reply

09 May 2026

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D***i

Leisure

10.0

/10

Reviewed 21 week(s) ago

I've stayed here many times, and the hotel is really nice, with a room with a great view. The food is delicious👍🏻. But this was my first time booking from the app, and it was really easy👍🏻

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Accommodation's Reply

07 May 2026

Dear Mr. Dewi Sandra, Sincerely, from Edop Hotel Mataram, We would like to express our deepest respect and gratitude for choosing Edop Hotel as your accommodation during your stay in Mataram. Your review is invaluable in helping us further improve the quality of our service and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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K***n

Business

8.2

/10

Reviewed 21 week(s) ago

I love the hotel, the staff, and the surroundings. Easy to go anywhere here! ❤️

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Accommodation's Reply

07 May 2026

Dear Mr. Kamuldin, Sincerely, from Edop Hotel Mataram, providing truly Indonesian friendly service. First of all, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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Zuhud

10.0

/10

Reviewed 23 week(s) ago

Idoop hotel is very comfortable for resting...

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Accommodation's Reply

24 Apr 2026

Dear Mr. Suhud, It is with our highest regards from Edop Hotel Mataram, and with true Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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J***y

Business

8.5

/10

Reviewed 32 week(s) ago

One of the hotels in the center of Mataram city with good quality, according to the price per night.

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Accommodation's Reply

23 Feb 2026

Dear Mr. Jerry Pradja, It is with our highest regards from Edop Hotel Mataram, and with true Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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Idoop Hotel by Prasanthi

Overall Ratings & Reviews Idoop Hotel by Prasanthi

8.6

8.5

8.0

8.6

8.5

Traveller Reviews Idoop Hotel by Prasanthi