Verified Traveler

Leisure

9.7

/10

Reviewed 5 day(s) ago

First time here with kids. There's a fish pond in the lobby, friendly receptionists, clean rooms and bathrooms, cool air conditioning, and it's close to the mall, making it easy to get around. Recommended for travelers, especially those looking for an area close to the city center.

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Verified Traveler

10.0

/10

Reviewed 6 week(s) ago

I always enjoy staying here, this is my third time. Every time I come to Lombok, the rooms and bathrooms are clean, the staff are friendly, and the breakfast is varied and delicious.

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Accommodation's Reply

03 Jul 2026

Dear Ms. Ria Agustina, Sincerely, from Idup Hotel Mataram, Authentic Indonesian Friendly Service. First of all, we would like to thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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R***n

Medical

8.4

/10

Reviewed 8 week(s) ago

The hotel staff was friendly. The only downside was that the bathroom smelled like cigarette smoke after cleaning, but I don't know why.

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Accommodation's Reply

19 Jun 2026

Dear Mr. Rahmirian Dani, Sincerely, from Idup Hotel Mataram, We appreciate your kind regards and your appreciation for our service. First, we thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our service and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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A***a

Staycation

10.0

/10

Reviewed 10 week(s) ago

The room was nice and clean, the staff was friendly and helpful throughout the stay. Thank you

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

Dear Valued Guest, Greetings from Edop Hotel Mataram, offering truly Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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I***a

8.4

/10

Reviewed 11 week(s) ago

Sorry, just a suggestion, if possible update the towels to the latest ones, k. The white has faded 🥰

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Accommodation's Reply

04 Jun 2026

Dear Valued Guests, Greetings from Idol Hotel Mataram, offering truly Indonesian hospitality. First, we would like to thank you for choosing Idol Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our service and comfort. Regarding the towels, our management is paying special attention to this. We are committed to developing and providing the best possible experience for all our guests. We hope to welcome you back to Idol Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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Vincentius W.

7.7

/10

Reviewed 12 week(s) ago

When staying there are often no non-smoking rooms available, it is very uncomfortable and the other room occupants are very noisy until the morning.

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Accommodation's Reply

19 May 2026

Dear Mr. Vincentias W. Yaphet, Warm regards from Idop Hotel Mataram, offering truly Indonesian hospitality. First, we thank you for choosing Idop Hotel as your accommodation during your stay in Mataram. We sincerely apologize that we were unable to fulfill your requirements upon check-in due to limited room availability. For requests regarding bed type, smoking or non-smoking rooms, we recommend making reservations in advance. Orders placed on check-in will be adjusted based on room availability. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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R***a

10.0

/10

Reviewed 13 week(s) ago

Very pleasant, great stay

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Accommodation's Reply

19 May 2026

Dear Guests, A greeting from all the staff at Mataram Idub Hotel. Thank you for choosing Mataram Idub Hotel as your accommodation in Mataram and for experiencing the warm hospitality of Indonesia. Your valuable feedback is essential to improving our services and your comfort. All of our staff will continue to strive to provide you with the best possible stay. We look forward to welcoming you back again. Thank you. Sincerely, Abdul Bashir, Assistant Sales Manager

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R***a

10.0

/10

Reviewed 13 week(s) ago

Very pleasant, great stay

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Accommodation's Reply

19 May 2026

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Gufron N.

9.7

/10

Reviewed 13 week(s) ago

The place is clean and the price is affordable. Most importantly, they were willing to help me solve my booking problem. Thank you.

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Accommodation's Reply

19 May 2026

Dear Mr. Gufron N., Sincerely, from idoop Mataram Hotel, offering truly Indonesian friendly service. First, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to idoop Mataram Hotel again. Sincerely, Abd. Basir, Assistant Rural Development Manager

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H***i

8.5

/10

Reviewed 14 week(s) ago

Highly recommended for those of you who are on holiday in Lombok

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Accommodation's Reply

07 May 2026

Dear Ms. Heni Widiawati, Sincerely, from Idup Hotel Mataram, Authentic Indonesian Friendly Service. First of all, we would like to thank you for choosing Idup Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Idup Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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H***i

8.5

/10

Reviewed 14 week(s) ago

Good, the room is clean, the price is also cheap, you can get a spacious room and the facilities are quite good.

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Accommodation's Reply

09 May 2026

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D***i

Leisure

10.0

/10

Reviewed 14 week(s) ago

I've stayed here many times, and the hotel is really nice, with a room with a great view. The food is delicious👍🏻. But this was my first time booking from the app, and it was really easy👍🏻

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Accommodation's Reply

07 May 2026

Dear Mr. Dewi Sandra, Sincerely, from Edop Hotel Mataram, We would like to express our deepest respect and gratitude for choosing Edop Hotel as your accommodation during your stay in Mataram. Your review is invaluable in helping us further improve the quality of our service and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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K***n

Business

8.2

/10

Reviewed 14 week(s) ago

I love the hotel, the staff, and the surroundings. Easy to go anywhere here! ❤️

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Accommodation's Reply

07 May 2026

Dear Mr. Kamuldin, Sincerely, from Edop Hotel Mataram, providing truly Indonesian friendly service. First of all, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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Zuhud

10.0

/10

Reviewed 16 week(s) ago

Idoop hotel is very comfortable for resting...

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Accommodation's Reply

24 Apr 2026

Dear Mr. Suhud, It is with our highest regards from Edop Hotel Mataram, and with true Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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J***y

Business

8.5

/10

Reviewed 25 week(s) ago

One of the hotels in the center of Mataram city with good quality, according to the price per night.

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Accommodation's Reply

23 Feb 2026

Dear Mr. Jerry Pradja, It is with our highest regards from Edop Hotel Mataram, and with true Indonesian hospitality. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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h***y

6.2

/10

Reviewed 26 week(s) ago

I didn't know why each room had a connecting door, and it was incredibly noisy. I couldn't tell if my towel was white or black.

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Accommodation's Reply

19 Feb 2026

Dear Mr. Happy Dwi Handokp, Warm regards from Edop Hotel Mataram, for your kind and friendly Indonesian service. First, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality and comfort of our services. We are committed to growth and development to provide the best experience for all our guests and to address any feedback you may have. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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M***a

Transit

8.2

/10

Reviewed 27 week(s) ago

The staff is so friendly and accommodating

1 people find it helpful

Accommodation's Reply

09 Feb 2026

Hello Merliya! This is Edup Mataram Hotel. We welcome you to experience authentic Indonesian hospitality. First of all, thank you for choosing Edup Mataram Hotel as your accommodation during your visit to Mataram. Your valuable feedback will be invaluable in improving the quality of our service and your comfort. We strive to always provide you with a pleasant stay. We hope to welcome you back to Edup Mataram Hotel again. Thank you! Abdul Basir, Assistant Sales Manager

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s***n

Leisure

9.1

/10

Reviewed 28 week(s) ago

I've stayed here most often since 2019, this used to be my favorite hotel because of the facilities and strategic location,,, the rooms and location are not well looked after... the beds are not comfortable anymore, the towels are now black and look really shabby... please pay attention,,,,

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1 people find it helpful

Accommodation's Reply

04 Feb 2026

Dear Ms. Susan, Sincerely, from Edop Hotel Mataram, providing truly Indonesian friendly service. First of all, we would like to thank you for choosing Edop Hotel as your accommodation during your stay in Mataram. This review will be very helpful for us in further improving the quality of our service and comfort. We are committed to growth and development to provide the best experience for all our guests. We hope to welcome you back to Edop Hotel Mataram again. Sincerely, Abdul Basir, Assistant Regional Development Manager

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N***i

10.0

/10

Reviewed 29 week(s) ago

Friendly, kind, so comfortable, fast service.

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Accommodation's Reply

21 Jan 2026

Dear valued guests, warm greetings from Idol Hotel Mataram. We offer truly Indonesian hospitality. First, we would like to thank you for choosing Idol Hotel as your accommodation during your stay in Mataram. Your review will be invaluable in helping us further improve the quality of our services and comfort. We are committed to growth and development to provide the best possible experience for all our guests. We look forward to welcoming you back to Idol Hotel Mataram again. Sincerely, Abdul Basir, Assistant Rural Development Manager

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R***h

10.0

/10

Reviewed 29 week(s) ago

So far, the rooms are comfortable and the service is good. But sometimes the towels I get are not very clean (they still have stains)🙃

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Accommodation's Reply

21 Jan 2026

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Idoop Hotel by Prasanthi

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