Hotel Atoll Emerald Miyakojima

Explore Hotel Atoll Emerald Miyakojima
8.6
Very Good
From 453 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveller Reviews Hotel Atoll Emerald Miyakojima

Number of reviews per page
20
40
Top reviews
Kyle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and amazing staff.
Dean
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Unfortunately, the weather wasn't
Tomoko
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Stayed in junior sweet for 5nights. The hotel staffs are all kind. The breakfast was awesome. The location was also great. Close to Miyako airport , you can walk to bars and restaurants.highly recommended
Victoria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The only reason I booked this hotel was because of the pool. I was super disappointed to show up and find that the pool was drained. Would have been nice to get a notice or some sort of communication about this. Other than that, the staff was nice, rooms were clean and much more spacious than usual rooms in Japan.
Boon Swee Alfred
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel is clean & cosy, staff are attentive and courteous and the location is quite convenient. Various dining options available and within walking distances. The sea view is amazing and treated to very beautiful sunsets every day. The only thing that I didn't really like are the pillows. For some reason, they are designed to be lumpy on one side and soft & smooth on the other side. Anyway, I will definitely stay there should I visit Miyako again.
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Anuschka
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6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

It's a very clean hotel. Parts could do with updating, however my double room was big, had a great view, and was comfy. Swimming pool was very nice - no staff there - no one to make you cover up tattoos. Bar was permanently closed. Only one restaurant open, no English menu. Staff friendly enough. Good free parking. Very convenient location. Many restaurants around. Walking to town centre quick and easy. Would stay again.
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Brigida
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location is convenient! It’s 15 mins away from the airport! Next to Painagama beach, near Sinayama Beach and the Hirara Port. There are several restaurants near the hotel too! Very convenient to many things.
Andrea
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Aging property in desperate need of renovation. Beds were uncomfortable, only one pillow. Photos online are deceiving, this place faces a loud and busy port. No shade by the pool. Breakfast is all Japanese, not even the coffee is good. Too expensive for what you get.
Carl Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I did not experience the property, booking and not doing enough research, compounded by poor representation to realize that it’s not located on Okinawa island and only accessible via flight. The property does not offer a refund, and my experience with customer service was rather poor to the point where I am strongly considering to never use Expedia as means to book any sort of vacation in the future, but also sharing my experience to protect my fellow colleagues.
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Michelle
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Clean, great service, and convenient location, walking distance to Painagama Beach, Family Mart, and many restaurants and shops. Easy drive from there to other parts of the island.
PHILIP
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I stayed four nights here in February 2025. it was a good place, very friendly staff and a good location.
Arthur
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Wonderful staff, very nice and warm people. They go out of their way to make your stay comfortable. It’s an older hotel but for the price, you cant do much better than this in Miyakojima unless you want to pay hundreds more at the high end places. There are some restaurants and a Family Mart within walking distance but you will need a car to get around. All in all very happy with our stay overall. One caveat: If you don't speak Japanese you'll need to use Google translate a lot. Once you figure it out you’ll be good to go.
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Nori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The hotel is very close to the city's main commercial streets, where most stores and restaurants are located. The staff is very friendly and professional. The view is nice, but the commercial port's noise started very early in the morning. If you are very sensitive to the noise, bring your earplugs. Just so you know, they don't have a safe in the room(at least in our twin bedroom). We were pretty satisfied though for sure.
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Kimbereley
icon-Leisure
Leisure
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The bed was horrible. I didn’t sleep even with padding the mattress with the other beds comforter. I camp and sleep on the ground, it would have been more comfortable than this. The cleaning staff was great. The management at the front desk, not so much
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very comfortable hotel & easily accessible to eateries & more. Great view from hotel…
Nakamura
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

7月猛暑トリプルルームを利用しました。 駐車場などの宿泊前からの問い合わせにも丁寧に応じていただき、不安なく伺うことができました。到着早々、ドライブの穴場スポットをアドバイス頂き、私たちの旅行が充実したスタートを切ることができました。 海遊びの後の洗濯場が外気に晒されて夜でも蒸し暑かったこと以外は、快適なゲストルームに戻って帳消しでした。 朝食ブュッフェは、宮古島料理が日替わりで揃えられ、食べるのを控えたいのに控えられない美味しさでした。 案内やお掃除などスタッフの皆様のおかげで、とても楽しく快適に過ごすことができました。ありがとうございました。
Hitomi
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ホテル全体の古い感じはあるが、手入れされていて、ハイシーズンであることを考慮すると価格も大変よい。 スタッフも対応がよく、朝食も美味しい。 バスタブ付きの部屋を探していたので、十分なサイズの洗面エリアも満足でした。シャワーカーテンの下に一部カビがついていたのはまぁまぁしょうがない範囲。今後、きれいにされていることを期待します。
HIROMI
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

立地条件が良かった。スタッフの対応が良かった。 朝食ビュッフェが美味しかった。
ATSUKO
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

居酒屋等夕食に出掛けるのも、池間島方面、伊良部島方面に行くのも全てアクセスがよく便利です。
Hideyuki
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

宿泊した部屋がエアコンが効かず、夜中に部屋を移動することになった。エアコンは客室一括管理で、温度の設定が出来ず風量の調節のみ。エアコン吹き出し口にはカビで黒く変色していたり、客室のテーブルやソファーの脚には埃が積もっていた。金額もそれほど高くなく口コミも良かったので期待していたがガッカリだった。次からは少し高い金額を払ってもいいホテルに宿泊しようと思う。
Number of reviews per page
20
40