Overall Ratings & Reviews Best Western Plus Ottawa City Centre

There was some event running in hall from early morning which was very loud and they didn’t even bother to inform us in advance.

Excellent customer service

Rooms are quite spacious, parking is easy. Small shopping mall is next to the hotel.

It was close to Hospital was having surgery

No carpets in room which is great for those with allergies. Nice lawyer screen TV. Check-in was really quick and easy.

All was good

Property and staff was good. Comfey bed. TV was not working for 2 nights even after we complained about it

Friendly staff. Quiet location with many small attractions around in the area that are easily accessible.

Elevator was out of order and TV didn't work.

The staff and owner are great

hotel was excellent service comfortable clean rooms clean hotel a little noisy in the hallway sometimes but overall wonderful exprerience.

N/A

The staff were wonderful and the cafe downstairs was a little hidden gem.

Check in was way too slow....over 15 minutes. Nice staff but way too slow.

Nice clean property. Friendly staff. Nowhere to eat around the property, forced to eat at their restaurant which was decent in the end.

Very clean rooms, the staff were very helpful and welcoming.

Great hotel - nice breakfast!

Nice quiet hotel to stay the night in.

Excellent

Worst value for money I've experienced in a long time.