1. just because remote for TV and AC, I had to ask from receptionist and 2 times walk from 2nd floor to ground floor 2. New guests late check in, their kids was laughing and talking at corridor clearly audible to my room then don't know what happened with their door, their father seems like tried or repair the lock of door, almost 1.30am and really annoyed, I feel asleep after 2am and overslept, so I was late for my marathon event