9.2
Exceptional
From 117 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Gran Melia Xian

Number of reviews per page
20
40
Top reviews
Claire
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Highly recommend this hotel, staff service is excellent, the room is quiet and comfortable, very clean and nice view. I will definitely be staying again.
David
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel located in Qu-Jiang District in South of Xian, which is close to few popular tourist destinations. The hotel has great room and facilities including indoor pool and gym. I got upgraded to the executive level and received VIP treatment. The executive floor was led by Berry Yang and her team, they provided impeccable services throughout my stay and truly my holidays even more enjoyable. I highly recommended Gran Melia when visiting Xi'an, it is great city to visit, the place is full of culture, history and great food! I had a great time in Xi'an and Gran Melia Hotel! 👍👍👍
Read More
Jessie
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely gorgeous with huge rooms
Sanjay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Huge property , great breakfast , lovely aminenities and next to a large mall and outdoor waterfalls Walking distance from Datang everbright street
Peter
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great 5-star hotel with an amazing location, close to all the major tourist attractions. Staff members are very friendly and professional, and also the hotel is very clean. We loved the breakfast buffet which has almost all the signature food of Xi'an.
Yew Chong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms are big and majestic and worth the amount paid per day just to come back to a relaxed environment after a long day of touring. The balcony excess and view from the Red Level was awesome but it is a pity that it is too cold in early December to be outside. Staff are friendly and helpful. A free upgrade as a first time hotel guest was unexpected and deeply appreciated. The heated indoor pool is a must for those who seek a great dip after a hard day's work or tour without freezing. Overall a wonderful experience. If visiting Xi'an again, a definite consideration.
Read More
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Easy check-in and friendly reception staff. I stayed for one night in a twin room, which was spacious and comfortable. Breakfast was varied and tasty but coffee was disappointing. Coffee aside, this is a lovely hotel in a fantastic location with very helpful staff. Thank you!
Dafna
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location, great hotel. Exceptional breakfast. Great location.
Kenny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent choice in hotel location. It’s close to major tourist attractions. Hotel itself is clean with Great service. I stayed in the “Red Level” that includes executive lounge. It is as good as any other top 5 star hotels like Ritz Carlton. Highly recommended.
Panayiotes Savvas
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Lovely welcome and amazing hospitality. Many thanks to Peter, Mamaki and everyone in the Red Lounge for looking after us with such good care.
Richard Wayne Persinger
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I don't see why I have to write a reviews just kind of ridiculous
Verified traveler
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Service and cleanliness second to none. Great location - easy to see local sights from there. Would highly recommend the Red Suites for a truly unique experience.
Richard Wayne
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great place to stay
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

The room was super clean and spacious. We booked a suite with 1 queen and 1 twin. There is a mall in hotels back door. The Big Goose Pagoda is just one subway stop from the hotel. Our room was at 5th floor, it has a great view of the hotel garden.
noboru
icon-Business
Business
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Akiko
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.
Qihong
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Glenda
8.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Yi
8.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Verified traveler
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
Number of reviews per page
20
40