It's already good, please continue to improve the service.

The hotel staff is very friendly, the breakfast is delicious.

Pleasant and friendly service

Very comfortable, clean hotel, friendly staff.

There are no obstacles and unpleasant things.

The place is comfortable, the service is good, recommendations for everything

Been here several times... Clean rooms, friendly staff.

Comfortable and clean room... Friendly staff

Very good and near to city center and business area

Friendly staff, clear information, easy location to CFD area, clean rooms

Hotel close to Jalan Darmo, city center

I've stayed here several times, and the staff service is truly excellent. The staff are very kind and the cleanliness is excellent.

Two of my nephews have had their wedding vows and receptions here, and all the staff I have met have been friendly.

okkk the hot water TPI has been more or less improved

The hotel staff were very friendly, the check-in & check-out process was fast, but there was a little something missing, the toilet was leaking a bit, so the floor couldn't dry.

Highly recommend, have a space for gym and swimming pool area. M

Nice, comfortable, close to coffee shops and food stalls if you want to find inspiration.

Five stars is enough to describe it. I chose the smoking room.

I could hear the sound of tables and chairs being moved almost non-stop for 15-20 minutes in the next room or in the hallway. I wondered if it were a human, how could they be so mischievous and never stop.

Our stay was quite nice. The staff was friendly. We had dinner at the hotel cafe. The food was not special, but okay. Rooms were quite spacious and clean.