Dear Khun Wilairat,
Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on OZO Chaweng Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. We hope to have the chance to welcome you back again in future.
Your sincerely,
Jiranan H.
Manager, Front Office