9.6
Exceptional
From 117 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveller Reviews Jashita Hotel

Number of reviews per page
20
40
Top reviews
Sara
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything about this hotel is amazing! You’ll never be disappointed staying in jashita!
Logan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Tranquil. Peaceful. Beautiful. Highly recommended.
Edward
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A fantastic experience! Highly recommend!
Giorgi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Excellent property , amazing staff and beautiful surroundings. Small size of the property makes it feel like you are at your own beachfront villa. It’s great if you are looking for a relaxing and quiet beachfront vacation. Not for partying . Also note that it’s around 30 min from tulum center so you will need a taxi. Overall town is pretty spread out. Enjoyed the trip and will be back to Jashita
Read More
Fleming Griffin
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Staff were tremendous. Byron, Fernando and Checca at the adventure shack were very kind and patient. Beautiful quiet bay away from the party zone 15 minutes away.
Brian
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

After 2 years I returned to my favorite hotel on the planet, and it did not disappoint. What stands out is the service, the food, and the location. A quiet beach where you can relax, amazing accommodations, and a spa where you can unwind on the beach. Could not recommend more.
Verified traveler
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Hotel is a little tired, the suite we had needed updating. Shower and bathroom werent great. The food was very good althougb we would have enjoyed a greater range of specials. After a 4 night stay it became a bit repetitive. Overall feel of the place is very zen but prcies for food and drink are sky high. 300 mexina pesos for a bowl of guacamole! Spirits are single measures and around 300 mexican pesos for a shot. The trouble is you are a captive audience as there is no alternatives within walking distance and taxis are a complete rip off. Spa was also scandalously expensive. Yoga instructor was great, as were all the staff. Just let down by being a bit tired and needing a bit of TLC.
Read More
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

A small quiet place to relax without the big resort noise, which attracted multinational visitors. The small beach was a quiet zone which made it easy to read a book or to enjoy the peaceful view. No music except soft at dinner. Excellent landscaping made the small resort feel larger and more private with lots of peaceful look outs and reading nooks. As a swimmer I appreciated that there were 3 pools: adult one big enough for laps, kiddie one by dining area, and a rooftop one with a bar for sundowners. Ocean swimming and snorkeling was possible too but a bit shallow. Definitely sign up for a cenote tour but skip the swim with sea turtles option! The staff were friendly and helpful with accommodating my allergies. They encouraged me to practice my Spanish but able to communicate in fluent English with my husband. Very good massages too. My only criticisms were that beach and poolside smoking was allowed (but few smokers) and that there was the same menu for lunch and dinner with few Mexican dishes. A simpler lunch menu with sandwiches and tacos etc would have been better or a salad bar to be quicker. The open air dining room was fabulous and the Italian food was good. Excellent guacamole and ceviches.
Read More
Brad
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Quiet space in Tulum.
Nasim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The Jashita Hotel was quiet, clean and magical. We enjoyed our stay. The food is amazing and the staffs are friendly and nice. I absolutely recommend this place if you are looking for nice, relaxing and quite stay.
Monica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

We stayed at this property for 4 days and majority of the staff is very welcoming and helpful. We were so lucky to have met Brenda, as she offered us an amazing experience of a botanical bath. It was breathtaking! The restaurant is good and the breakfast is included in the hotel package. Overall I had a beautiful stay.
Verified traveler
10.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

We left this place for the end of our trip. It was a very good decision. If you want to do nothing and just be... it is the place. We didnt have a car, so you need to take in mind yhat hopping to Tulum, reqiure Taxis. But we knew that and did not want to leave. Going Outside this is like going out of the bubble. Why pop it. There were issues. Well it is 2022, staff is a challenging issue. But management aware, and knows to be accountant about un trained staff. (Well... the owner was there... and things were sorted quickly....above and over) The resturant is good. Good enough. The place is beautiful. So if you want to relax and just be... thats thd place for you... If you want activities... they have some tailored made options. They can try to 'hook up' guests to share some options. I am sure it will make it a bit more popular and crwate some networking...
Read More
jose ramon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The Jashita hotel truly does not disappoint. From the kindness of the staff; Clemente owner of Pandono, the waiters Eliu, Daniel, Gabriel the bartender, the lovely and friendly receptionists and housekeepers, you will be completely delighted. The grounds and pools are immaculate at all times regardless of weather. No sargasso here. The staff makes sure of it. We’ve travel to many fine hotels around the world, but Jashita truly lives up to its 5 star rating. Joe and Ileana
Read More
Carlton
icon-Leisure
Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

You'll love everything! The establishment, staff, food, and the view. Not to mention, the seaweed problem is almost non exist, compared to other establishments. So, if you like secluded with upkeep you wont be disappointed
jonathon
icon-Leisure
Leisure
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Had an amazing time ! Hotel is very private and the whole staff is extremely friendly. Can’t wait to go back
Mark
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Stunning views. Superbly tranquil. Rooms and restaurant food were awesome!
catherine
icon-Leisure
Leisure
8.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

Rooms were a little out dated, the bed linens were nice however they only provided a gross blanket on top (duvet would have made a huge difference). The beach was medium - instead of crystal clear water, their beach front is mostly sea grass which was disappointing. Staff was incredible. Breakfast was off the charts, however the rest of the menu for the day/night is limited. I thought they offered daily yoga - instead I found myself paying $100 a day for a private that lasted less than an hour. I traveled by myself and actually extended my visit twice. I was unsure how safe I would feel as a single woman on my own, but I felt very safe. Wouldn’t come back to venue as it was very expensive, but enjoyed my experience and I would definitely come back to Tulum and try another venue.
Read More
Asmaa Benkirane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

A true gem hidden in Tulum. The rooms are beautiful, the service and staff exceptional . Always available for their guests ! We will come back for sure !
PAUL
icon-Leisure
Leisure
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

A tad far from everything that’s going on (about 25 minute drive) taxis are about $40-$50 USD one-way to the center, so that was inconvenient. But overall a really cool quiet & clean hotel.
Monica
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

The hotel is very small, only 30 rooms. No activities other than kayaking, only one restaurant (very small). Did not like the hotel at all, very disappointed.
Number of reviews per page
20
40