Overall Ratings & Reviews Hotel Alux Playa del Carmen

Great old quaint hotel perfect for the one night we needed !

Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.

Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.

Good hotel. Clean and good location.

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)

Great value with large room and helpful staff.

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

It was a good comfortable room. My only issue is that they don´t accept credit cards.

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.

Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.

SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.

The hotel is

Muy agradable, cómodo y muy buen ubicado

El hotel no tiene letrero que lo identique

Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

BASTANTE BIEN,TODO BIEN , FELIZ Y MUY A GUSTO SOLO QUE QUISE COMUNICARME AL HOTEL PARA AVISAR A QUE HORA LLEGARÍA HACER CHECK IN Y EL TELÉFONO ERA DE UNA CASA , ENTONSES ME PREOCUPE DEMASIADO AL PENSAR QUE MI RESERVACIÓN NI SIQUIERA EXISTÍA, SOLO LES PEDIRÍA QUE ACTUALICEN SU INFORMACIÓN DE LOS HOTELES.