Overall Ratings & Reviews Hotel San Nicola

Avoid booking this hotel. Location excellent and property clean, breakfast ok but everything else, that matters were poor. I obviously was in the budget part of the hotel, no access to any daylight. Had no idea what the weather was like and no fresh air. The window in the room opened onto a covered courtyard with no air movement. The facilities say air conditioning. THIS IS A LIE! The room was stuffy and hot and the staff could not switch it on saying it wasn’t air con season yet. I asked for a fan, they said no. I reported to manager via Expedia, he never once spoke to me or anyone apologised for the poor state of the room. It was horrible. The bed is also very poor quality. Rickety and moved when you do. The mattress was like sleeping on cardboard! Very uncomfortable stay and staff/management unable to problem solve, put customer needs first or be accountable. Would not stay and would not recommend if bed, ability to regulate room temperature and customer care are important to you. Also for some reason they gave laminate flooring in corridors which makes loads of noise when people walk in them plus very echoy, doors thin so all noises heard plus lots of noise and smells from restaurant below courtyard.

Let me start out by saying getting to the Hotel is not the easiest. The hotel will send you a message telling you to call when you get to the area and they will guide you in a GPS will not navigate inside the city. What the message should include is "Via Vittorio Veneto, 44, 70022 Altamura BA, Italy" this is the entrance. The hotel itself is gorgeous, the staff is friendly and helpful. Valet parking is very convenient. We were in room 102 for 5 nights. The bed mattress felt like we were rolling out of bed. There is a closet but limited drawer space for 2 people. The bathroom is large for Italy but again limited essential could use a few more towel bars and soap holders in the shower. I know I am an American used to everyday pleasantries. All in all we had a good time and would stay again if in the area.

Very difficult to get to the hotel if driving, however, staff was very helpful in getting us there

Beautiful historic building hotel. Staff was great. Just one thing. Air Conditioner didn’t work properly and it was literally a sauna they said it was too hot outside but I don’t buy it as after living in Miami Beach has never has these problems and it’s much hotter and humid.

The Hotel San Nicola has seen better days. The lobby is small and shabby, the restaurant where breakfast is served is basically s converted courtyard. The junior suite was large, had French doors that opened to city views but the bed was uncomfortable. Breakfast was mediocre-at-best. Parking was free which is s premium in the historic center. The staff attempted to help me find a Christmas eve dinner but failed. There is also a valid issue. I paid 79 Euros. The junior suite was worth 50 maximum. Would I stay here again? Probably not. Would I recommend it to others? Probably not.

Amazing hotel in middle of old town, great to walk around from there up and down the main shopping and sightseeing street. very historic!

It was ok

Great hotel in old town. Lovely building - great staff. Small town but loy sof nice places nearby

The staff is careful about meeting yoir needs. We have stayed several times in the past and have not been disappointed. We did have a few warm nights until we realized we needed to request the air be left on at night. We had a bird nesting on young on our balcony sovwe were not able to open our wondow at night.

Beautifully maintained hotel. A few of the staff spoke some English and they were more than helpful. The hotel is in a good location as far as being in the center of the old part of town, but parking is very limited. Another downside is wifi. I could never get my phone to connect. But when you are in an ancient, beautiful city do you need wifi? I would highly recommend Hotel San Nicola to travelers.

L'hotel è ospitato in un edificio antico in centro, ottimamente ristrutturato.Il personale è molto gentile e disponibile. La colazione è ricca. Nella mia stanza risultava difficile regolare il riscaldamento. Non c'è un vero parcheggio auto incluso, solo tre o quattro auto trovano posto nei vicoli nelle immediate vicinanze, ed in tal caso vengono provviste di autorizzazione ad entrare nella zona pedonale e sostare. Comunque ottimo il rapporto qualità/prezzo.

Very pleasant experience in this hotel, the staff at the hotel is very friendly and helpful. Strong recommend to everyone.

Ho avuto qualche difficoltà a raggiungere l’hotel per i tanti lavori in città. Il personale comunque mi ha aiutato telefonicamente.

Tres difficile de stationner proche de l'hotel le samedi soir car beaucoup de monde. Tres bon accueil et réceptionniste très sympathique malgré notre arrivée tardive. Tres bon petit déjeuner. Établissement très propre.

Hotel centrale, difficile parcheggiare

Personal hilfsbereit,Hotel gut erschlossen zum Zentrum.Zimmer sauber und großzügig. Hat uns sehr gefallen.

Das Hotel ist durch seine zentrale Lage ideal. Auch das eigene Restaurant war hervorragend. Nur die Anfahrt ins Zentrum durch die Fussgängerzone ist eine kleine Herausforderung, aber auch eine lustige Erfahrung. Für einen Besuch z.B. in Matera eine idealer Ort. Der Ort selbst ist zudem sehr schön, das Zentrum mehr als empfehlenswert. Alles direkt vor dem Hotel.

Una dimora storica recuperata con attenzione e cura dei dettagli

Hôtel très bien situé, plein de charme. Très bien décoré. Personnel très agréable. Chambre confortable. Idéal pour un séjour en amoureux.

Très bel hôtel en plein cœur d'Altamura. Trop top pour visiter la ville.