Portonovo Hotel & Suites

Explore Portonovo Hotel & Suites
8.2
Very Good
From 1,008 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

7.8

Traveller Reviews Portonovo Hotel & Suites

Number of reviews per page
20
40
Top reviews
Patryk
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, value for money was okay. Front desk staff was very unfriendly, ac was dripping water all the time, it definitely wasn’t the cleanest Not coming back
Patryk
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, value for money was okay. Front desk staff was very unfriendly, ac was dripping water all the time, it definitely wasn’t the cleanest Not coming back
Morena
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I really enjoy staying on this hotel the service is very good and the people is very polite, and everything is very clean, and definably I will stay there again.
Charles
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6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The location and price is great . Using your room to have electricity is horrible . Your room is always hot and uncomfortable temperature when you return . They have Ac set at temp and timers that can not be adjusted. The rooms are spacious and clean . Thhe whole part of having to use room key to get electricity is NOT IT . NO fun walking into hot and stuffy room . Shows how cheap the owners are . Love the Hotel for location and safety .
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ENRIQUE
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great
Victor
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Martha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I like this hotel, it has everything you need to relax, rest and it is clean
Martha Angelica
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10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Raymond
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Wendy
icon-Business
Business
4.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Leddys
icon-Business
Business
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
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Martha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Francisco
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
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Genaro Antonio
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pretty good. I strongly recommend
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Morena
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

affordable,. clean and the restaurant it is nice.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

One of those nice oases you can periodically find in a sea unpleasantness.
Adolfo G
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Todo bien salvo las almohadas.
Juan
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Place needs lots of work,
Number of reviews per page
20
40