The staff was friendly and helpful since I came early to the hotel. While waiting for the check-in time, they even asked me to grab breakfast for free. The room is quite small but clean and comfortable. Since it's Hong Kong, we know we can't complain about the space. But the best of all is, the hotel is really near all public transportation such as the MTR, Trem, even the bus stop, and it's not really far from the city center, too. So, if you have a chance to visit Hong Kong, I recommend you have a stay in this hotel.