Overall Ratings & Reviews Holiday Inn Express & Suites SPRINGFIELD - DAYTON AREA by IHG, an IHG Hotel

Friendly check in. Clean and comfortable. Quiet.

Nice stay, spacious room.

Ice machine not working Drip at the sink Room 106 Bathroom light kept flickering

Go

Not a well run operation, will not go back!

The hotel was nice in its self, no complaints. What really made this stay above and beyomd was the staff. I mean, they were excellent. I stayed on the property 4/18-4/19. It is just such a breath of fresh air to see staff that just are kind people whinseem to like what they do. Holiday Inn express, whoever did the hiring at the Yellow Spring OH location, you have done a good job. Good service speaks volumes to me.

Very clean!

I liked everything except the pool. The room was too small and not well-ventilated, and I received a headache from the strong chemicals in the poorly ventilated, small pool room. Also, the hotel employees did not follow the pool rules as there were more than 20 unsupervised children jumping in and around the pool area for up to 3 hours straight. Many guests (me included were not able to enjoy the pool) and had to leave due to the chaotic situation. When the front desk (night shift) was notified, they seemed irritated with me and did little to nothing about the situation.

The hotel was newly renovated. The staff wasn’t the best. We were there for 4 days. They didn’t offer or come do any kind of clean up while we were there. Not even to empty the trash receptacles. After I left they charged me $150 for a cleaning fee citing there was trash everywhere. There were water bottles around the trash cans and on top of the entertainment center. Well if they had emptied the trash cans once, there wouldn’t have been any on the floor or on the entertainment center. I’ll never stay at that Holiday Inn again. If they are doing that to make extra money, I can only imagine what else they are doing.

Quick checkin and out. Friendly staff at front desk.

Staff were very kind and helpful. Room was clean.

Very nice staff, clean room

Very good value. Only thing we would have changed was the water temperature in pool. Very chilly for a heated pool.

This is our second stay at the Springfield Holiday Inn Express. As we visit grandchildren who are students at Cedarville University, this is a great place and is nearby to the university.

Overall the hotel was good. But I thought that cleaning could have been better especially bath room. The sink was not cleaned carefully with lots of dried tooth paste residue and the mirror had water spots. I could not use the bathroom as it was so I cleared it by myself.

The lobby was nice and clean but the room was a different story. The bed sheets was about the only clean thing in our room. The coffee table had something white on it. The dresser looked like it wasn't wipe off at all. We found someones use chew pouch on the floor it was gross. I was very disappointed. I never would have thought a IHG Hotel would look this.

Easy place to stay

The hotel was fairly clean. The women at check in was very rude complaining that she just got there and her boss hadn't done anything so she wasn't ready to check us in. At check out there was two employees too busy talking to pay attention to me. The pool was freezing as well. I booked this hotel because of the pool and we were able to swim for more than 5 minutes because it was so cold.... overall not a good stay.

Just inches from the ghetto so book accordingly.

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