Clean room with staff very helpful. Love the hotel plaza has many surrounding stores around and great walking distance to many other necessary stores. As well easy access to the World Trade Center about 5 min walk

Air conditioning was strong and staff was very helpful. After cleaning the room they still put all of our stuff back.

I’ve stayed in this hotel a few times and I like it a lot because of the parking option (they have valet parking), location, safety, hotel style. But, there are a couple things that always bug me: 1) The bathrooms should have ventilation of any kind 2) The TVs should allow connecting Netflix or any streaming platform

Excellent location and in prime condition too. Lots of businesses including cafe restaurant and bar all in same complex.

The only problem was the night staff didn’t speak a word in English and in hospitality jobs you should hire people that they speak english

Very nice hotel. The best hotel ive stayed in Mexico city. Perfect location to museums and city sites. The rooms are elegant and very spacious with air conditioning. There is a roof top bar with pool and the drinks are awesome. The staff was super helpuf with coordinating transportation wherever and whenever we needed it. Will 100% recommend to anyone and will return.

Very cool hotel boutique. Comfortable bed

the hotel is OK but the staff is difficult to deal with many times. The rooms themselves are outdated and you can tell the wear and tear of them. There is no TV channels. If you try to look at one of the channels you’re gonna get over the air TV, which is all grainy at best, don’t expect many channels either you get about six or seven at most. air conditioning does work and it’s a good thing because the rooms get very hot . In the future I would consider looking out for other places . between the staff the fact that there’s no TV and very bad Wi-Fi it leaves any business traveler in a bind. Not worth the price. En en if the location is good. There is better hotels in the area with nicer staff and newer rooms for about the same price.

The rooms were nice and so was the staff. We were unable to get extra towels or pillows, other than the two in the room without an extra charge. Also warned that when we lost our room key, the one that was given to us, we could be charged for the replacement. Floors were not that clean in the room. And there was leftover lingerie in the closet which was kind of gross.

Awesome large room. Convenient location wise as well. The bar in the pool area is fantastic

great hotel, super cleam, great terrace bar, amazing room

There is no parking available and very few parking lots available over the weekend.

Yes

Ac was good, no parking was needed.

Great vibe

The hotel is located in a very central area, making it easy to get around Mexico City. Excellent service—highly recommended.

All the staff, especially the rooftop bar, was amazing. Super safe location close to a lot.

Excelente lugar, y el personal muy amable.

Muchas gracias por las atenciones.

Amazing shower. Unfortunately there were guests who were speaking ( arguing) very loudly for much of the night which kept me awake. Otherwise the room was great. Pool was disappointing but the rooftop lounge was nice.