Overall Ratings & Reviews Krafft Basel

Friendly and accommodating staff, without exception. Large rooms, enough for our four bags. Left my credit card at reception and they quickly called me and got it to our friends for delivery to us. All very helpful. Highly recommend this WWII era yet updated hotel. And great location!

Stay was just what I expected.

Really pleasant stay

Cozy, well appointed and great location. I felt the Krafft had anticipated every comfort. Also, great location on the Rhine near the cultural center of Basel.

Great hotel with a wonderful old age feel

Friendly staff, cleanliness, great location,

Good location, beds are strange

Check in by an unfriendly, subtly condescending staff member. Room was on the city side on the first floor above the street. Smokers below on the street caused room to smell like cigarette smoke all night. Noisy room with construction sight directly across a narrow street. Small bathroom. Best part of our two night stay was the beverage center on each floor. Would not recommend this hotel.

Great location on the river. Historic building. Friendly staff!

Love the hospitality of the staff- friendly, helpful and professional. I just wish they had the door sign requesting privacy- the cleaning staff opened my door twice while I was in my room.

Great location

Comfortable older Hotel. Served our needs. We had the city side room so with the windows open there was noise into the late part of the night.

The staff was so helpful. Especially Belinda! The room was bigger than expected with windows that opened!

Room had a wonderful view of the Rhine

Nice location, close to everything helpful stuff. I enjoyed my time in Basel

I stayed in a single room, and I didn't expect it to be so tiny. It doesn't have a closet. If you are a light sleeper you have to know it is noisy. You can hear people from the street, and upstairs neighbours walking. It is very well located, everything important is walking distance. A bus station that takes you to the train station just 1 min away. The staff is very nice. They have tasty snacks and coffee in every floor.

Staff members were great!!

Historic property well maintained. The only negative squeaky parquet floors

Lovely hotel beautiful location. Only caveat is steep stairs at entry

Very nice