Dear Customer Thank you for trusting and using the services at City Bay Palace Hotel. We are very happy that you had a great experience at the hotel. The hotel also thanks you for taking the time to rate us with a perfect score. Your compliments help the hotel have more motivation. We look forward to welcoming you back to the hotel in the future to use even better services. Wish you good health Thanks a lot

Dear Valued Customer, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as great service . We look forward to welcoming you back to our hotel in the future. Sincerely

Dear Guest, The hotel deeply regrets this inconvenience. The hotel has received information that you forgot to charge. However, when we checked out, we checked very carefully and did not discover that there was any property that the guest had forgotten. This is also clearly communicated to you as soon as you call. And so far, the hotel has never let this situation happen. Any property, even the smallest of the customer's forgotten, will be returned to the customer as soon as it is discovered. We hope you will double check your baggage. Best regards!