Staff bent over backwards to accommodate us - very friendly, helpful and kind!

Staff and hotel, in general, was very good. Great location. However, the most uncomfortable beds we have ever slept on.

Centrally located

The location was great, the staff though wasn't very friendly. No way to have the room cleaned ahead of time and no courtesy coffee

This property does not reflect the rating or pictures shown when I booked my reservation.

Way to expensive for what they offer. Pictures of the hotel are deceiving. The place is still under construction with no elevator from the parking area, no carts for the suitcases, the oldest towels in town and the restaurant can't handle more than a few customers.

In the add say that it has parking lot and is not what advertised, we have to parked our car in the street because is only 4 spots in the parking lot. It was no hot water we stay there and since day one we asked for someone to come and fix it, until the next day they show up. And they never fix the hot water issue. The air conditioning system made a lot of noise all night not sure why, we reported all this and nothing was fix. I will not recommend this place.

Friendly people

Beach is unsafe for swimming

Loved the infinity pool and the view of the ocean.

The rooms where clean and staff where great. I think they need to put more $$ into the pool. Safety first. The front of the pool needs work.

I paid $113.00 a night for your nights and had No hoy or even warm water. Only cold.

First time in Barra and the hotel did not disappoint. It's located right on the beach. We had a basic room with two double beds. Initially we stayed on the street side, but we were able to upgrade to the ocean side -- highly recommend that if you can get it as it's quieter and you can enjoy the fantastic sunsets from your balcony, and fall asleep listening to the sounds of the waves. On the street side every other morning you are awoken by a Zoomba class on the courtyard right below... They provide bottled water every day. The pool is clean and fairly quiet. The beach below the hotel isn't great for swimming as it's quite sloped and the waves can be large -- not impossible, just not ideal -- the better beach is down in Melaque. You are located right in the heart of some of the best Mexican food and music. A 5 minute walk to the marina, public buses and all the pubs. Great value.

Excelente service, Property, restaurant especially the Waiter.

More help need on breakfasts time,!!

Location Location location The hotel has a beautiful view. The wait staff left a lot to be desired. They never came to see if you needed anything. You always had to flag them down. There is no WiFi in the rooms.

FABULOUS LOCATION AND VIEW. Good value for money although sound really echoes in the hallways. I'd recommend earplugs.

Hotel and room were always clean …they had excellent entertainment..however there was only wifi in the lobby …view is wonderful

Good , clean safe area

This was the perfect spot to stay and a beautiful pool overlooking the ocean. The staff was great as were the Pina Coladas at the pool!