Hotel Brossard, an Ascend Collection Hotel

Explore Hotel Brossard, an Ascend Collection Hotel
9.0
Exceptional
From 4,804 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveller Reviews Hotel Brossard, an Ascend Collection Hotel

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, free parking and air-conditioning
marlene
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good breakfast, and the room was good
Jocelyne
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

In the middle of nowhere, no restaurant, and no services. TV never worked the whole time we were there, and someone came to try to get it uo eork and couldn't. Front desk staff wouldn't help you with anything. Wouldn't give us a different room. Do not recommend.
Gary
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We love this hotel It is very clean and comfortable Need to be more flexible on room changes and date changes That's where the staff could be more helpful We were there in the winter time and the snow and ice cleanup was a little treacherous but that was the only complaint we had as far as property maintenance Biggest issue is there is no restaurants or facilities close by within walking distance Despite the small issues this is the best deal in town and we will continue going there the near future for sure
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Holly
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cancelled my reservation without notifying me after I drove 13 hours to get there
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel staff was rude and arrogant. Cancelled our reservation with zero notice or communication and laughed in our face when we were trying to resolve their mistake. Saw them do the same to others in the lobby. Left us scrambling to find a hotel room in a pretty much fully booked city after driving three hours, making us late to our event. Wouldn’t even recommend this place to my enemies.
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Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old building needs bit of upgrades Staff rude and unhelpful Walls thin and very loud from hallways and above Location convinent
Melanie
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Booked my hotel months in advance. Received an email the day before confirming my stay. Then 4 minutes before check in, I get an email ( keep in mind I’m on the road on my way to the hotel) saying my reservation has been cancelled. 30 minutes later I call them and they already gave my room away and had nothing else. Hotels.com did nothing to help either. ( booked through them)
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Tracy
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really lovely stay! We were here for the Grand Prix and it was such a good spot for the price. Rooms are large and very nice! We also really liked the continental breakfast included.
Julia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, well kept.
Marie Jocelyne
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was good , prices were reasonable , cleanliness could have been better . Staff was ok , good breakfast in the morning
Arlen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Solid spacious room Good hot breakfast Not near walking to anything nor close to transit. Ride share will be $
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Would definitely stay here again!
Amy
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Having read so many reviews of this hotel I was very surprised by our experience. When we first checked in we were sent to a room that we had not booked (2 beds instead of 1 king), the bathroom was not clean at all - hair all over the walls of the shower, the floors were filthy - I dropped my sweater on the floor and picked it up and it was covered in dust and who knows what else, and when I pulled back the sheets on the bed to get in there was a stain on them that was crusty. There was also no way to adjust the temperature (the thermostat didn't do anything) in the room and the windows wouldn't open so it was quite stuffy and warm. The hotel was quiet enough and my partner said the breakfast was good but we won't be staying there again.
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Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable bed and really nice room. Conveniently located for driving into Montreal, lots of free parking. I would definitely stay again.
Wun Fong
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is good but the shower walls in the bathroom is very dirty. Sorry to say it.
Valerie
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I go to this hotel since its opening. I like the large room, the parking and the location. However, I have seen decrease in the quality of the facility and the service, with price increase. The last couple times I have been , were really bad. Once I had about 1 inch of dust in the room. Advised the main desk , sent an email.and nothing was done . This time the ac was not working. I was offered to change room , but after the second night, I was already installed. The towels in the rooms were in an unacceptable condition. Staff could careless. Not going back ever . For the same price you can have better hotels in better location (10-30) for example.
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Prapulla
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice stay
Keith
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good Staff
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EV Chargers available. Fitness centre great breakfast area. Large room with microwave and large fridge.
Number of reviews per page
20
40