Overall Ratings & Reviews Hotel Costa Pacífica

The hotel is pet friendly it's just that the management staff is a disaster. They changed our room to go with the dog; I understand that, but they kept us waiting for 20 minutes and they closed the restaurant for us. They didn't clean our room but they never told us what we had to do to receive the service. The Zoco restaurant is another point of improvement and it is better to say that they do not have olive oil, before bringing cooking oil. The Hotel is good; bad service.

Everything was perfect! They saved us with laundry services that cleaned all our dirty muddy wet clothes!!!

Old and price on Expedia much more than at the property if I had reserved directly.

The hotel was great, all-staff friendly, and the atmosphere was wonderful. Love our stay which was relaxing.

The rooms super clean and comfortable…Many activities for children..The food excellent at the restaurant

excellent attention, great breakfast options and coffee, fruit variety, clean pool.

Staff could not have been more accommodating, food was delicious, rooms and surroundings were beautiful, highly recommended!!!!

Just passing through, we stayed one night. Didn't know what to expect on arrival. But soon realized that this place is special and amazing. The grounds are so beautiful, the staff was so nice (thanks Julianna) and the food was incredible. The room was huge. We unfortunately got the non-updated room next to the pool that was noisy during the day but super quiet at night. Breakfast and dinner was amazing and would highly recommend Costa Pacifica. Thank you all.

The staff was helpful, friendly and kind! The rooms were clean, had A/C and very spacey. The restaurant’s breakfast was delicious but the waffles were uncooked :(

The restaurant and bar staff were nice and friendly. Skarleth,John,Anna and Taylor were awesome.

pros- This hotel was conveniently located, had very kind staff and on first look seemed to have all the amenities we were looking for. Cons- 1- the wifi cut out frequently 2- the taps in the bathroom (sink and shower) never got hot or cold, they just stayed room temperature 3- the people who did our check in and check out didn't speak much English, but we got by with google translate. Not a huge deal but definitely different than other places we stayed in Costa Rica And 4- The Roosters. Every night, starting around 230 AM the roosters would start to crow and continue until morning. The room must not have been insulated well as there was 0 blocking of sound, making it sound like you had a rooster in the room with you making it impossible to sleep. Overall would not recommend.

It's a very clean and modern hotel. Very comfortable, they pool is lovely. A good gym. Very close to the beach.

This is a cool property. The ocean is close and the staff are kind.

The attention was excellent, at reception, the people who clean, the restaurant, everyone was kind and proactive. The cleaning of the rooms, swiming pool, and the gardens was excellent as well. The rooms need more maintenance. A wall in the bathroom was a little broken and the pipe to wash your hands is not tight to its position, also one of the shower doors was broken. Also we need more trees on the parking space because the cars need protection from the sun and there are just a few spaces with shadow from trees. I will also appreciate some chairs outside the rooms with garden view, so you can enjoy and stay there some time if you like.

Nos pareció un lugar muy tranquilo, familiar, seguro, limpio y la comida deliciosa

The hotel is really nice with lots of green spaces and the staff is very gentle.

We were pleasantly surprised when we happened upon hotel costa Pacífica. The grounds are beautiful and well maintained. Lots of space for kids to run around plus theres plenty more- swings and trampoline. The pool and hot tub were clean. The rooms were basic but clean with hot water and good AC. And it’s within a short walk to the beach. A nice place to stay for a few days.

It was just not that much of a hotel. But for the price I guess it was.

Staff are lovely, rooms are very basic. The place is quite new so I don't think it was completely finished yet.

Clean room, really old decoration, small pool but clean, It looks a motel than a beach hotel. Hotel decoration or jardens not existing. It's safe, great breakfast and not so friendly staff at the reception. It's ok if you are in the road at night and just want to sleep to keep going.