Black mold on bathroom roof, damp smell when you enter room, poor circulation. Staff was very nice and cooperative but property very old you can see random fix on room walls for water leakage.

Yes

The property is well kept, and clean, the staff is very helpful and friendly. The breakfast was included and had a decent variety. I would recommend this hotel.

I had an enjoyable stay here. The staff was very nice and the breakfast each morning was good. It's location is excellent to many things to see in the historical district. My one & only minor complaint is that there was no fan or AC in the room.

clean and friendly modern too

Pretty good.

This place was not very nice. There was mold on the ceiling of the bathroom in room 205, dirt and rust in the cracks around the bathroom, a burnt iron mark in the floor, and it just generally didn’t seem very clean. The bed was not especially comfortable with thin pillows. It was not as expected and nice to get out of there.

Staff was great It was cheap so you get cheap if I payed more money and got what I got I would of been upset

Good location but did not like the facilities, accommodation nor the service.

Older feeling property, rooms have all the amenities. Breakfast was below average. Room was quiet and did its job for the night we stayed.

Great Service.

Breakfast was very small. The room was extremely noisy facing the main street. We stayed 7 days. We asked to switch to a quieter room not facing the street but they refused. Room has no air conditiining or heating. They did have a portable heating unit. Location was fine as far as near plaza.

Cold windowless room. Often put in one towel for the two of us. Terrible breakfast, cold coffee, cold scrambled egg.

The location is on Av. El Sol. Easy walk to Plaza De Armas. Many shops and money changers around. Therefor it’s noisy special the room we stay just above this busy street. The hotel workers speak very little English, But, very helpful. They have no drinking water supply in the room, but they do sell Sol3 per bottle for a small one. We don’t really care about the breakfast.

Awesome crew, fantastic location, decent breakfast, old facility buy clean, no lifts but crew was very helpful

I found the hotel to be very convenient, great shopping and close to banks, and travel agencies. I really appreciate the outstanding help provided by hotel staff on getting rail tickets and providing valuable information about site seeing opportunities and providing do it your self tours.

Location was terrific close to the main square. However property was old in need of serious repairs and modernising. Small bathrooms, lack of hot water, dirty carpets and poor selection of a sad looking breakfast offerings are symptomatic of management neglect. Great front of house staff rescued the visit from a very poor visitor experience.

Good location, breakfast can be better. The staff was okay but there was a man who came into our room at 4 am. We were confused, scared and angry.

This hotel didn't even hit the minimum threshold of standards. After a day of travel, we were terribly disappointed to check into this hotel. The photos were not at all what was shown on the website. The lobby/check in area was OK, but the hallways to rooms were dirty, carpets looked like they hadn't been cleaned or vacuumed in years. The hallways were very dimly lit at best and in some areas, not lit at all. The carpet in our room was filthy and ripped. Walls had stains running down them. The sheets had stains on them. Worst of all was our room had curtain rods, but no curtains! And to make it even worse, one window looked out over the central staircase that all people would walk up and the other window overlooked the hallway. We asked to be moved and the only rooms we were shown were down a very long dark hallway. As we were walked to alternative rooms, several doors to other rooms were open and revealed various states of disrepair. I think our group were the only people in the entire hotel. The second day, they did enter our room (without telling us first) and hung curtains. The front desk person tried to make us comfortable but clearly couldn't fix these issues on his own. I do not recommend this hotel to anyone.

Timely and quick communication