Excellent food very polite and helpful staff good location 10 mins from metro into liverpool

The property was very well located to the transport link to central Liverpool. The staff were pleasant and friendly and couldn’t do enough for us during our stay. I would highly recommend this accommodation to anyone wanting to explore the city and surrounding areas. The room was clean and the breakfast was cooked to order which was welcomed after a late night!

The hotel could do with some refurbishment. In bedroom cracks in ceiling, big gaps between skirting boards and walls, partly repaired scuff marks on the walls and very worn carpet. Worn carpet and old paintwork was also the case on the stairs and reception area. Was very hot and fan was quite weak. A small fridge would have been great. Bathroom was very good condition. No issues there. There were no ground floor rooms which I was not aware of. I probably should have checked. So I had to go up a flight of stairs and as I have mobility issues this was difficult. Breakfast was very good and staff very helpful and friendly. Overall it was OK but could be good with some refurbishment.

Excellent stay. Helpful staff. Near to local train station

Basic room, ok location. Small hotel so not a lot of guests coming and going. Cooked to order breakfast from a limited menu was a nice touch.

Shower room had mould, bedroom had cobwebs. Alarm went off at 6:40 on my first night, did not get any explanation or apology from management. Bed sheets were clean

easy acess to car park great rail link for city center

Excellent value for money. Very helpful staff. Great size room.

Clean room, friendly staff, good facilities

Perfect 10 out of ten absolutely fantastic stay service wa fantastic excellent breakfast very welcoming staff who went out there way to help in any way .highly recommended to all

Lovely hotel find! Nice polite greeting and quickly able to get into our room. The bar was open and a large choice of drinks, nice clean restaurant and breakfast area. The full English was hot and set us up for the day. Our room was also clean and very comfortable with the added pleasure of a hot shower.

Was a great stay.

Excellent service, clean room and breakfast was great.

Lovely and clean, moden hotel. Friendly staff and nice bar and restaurant and communal lounge downstairs. Woild visit again.

Rooms were very clean as was the bathroom, good shower and comfy beds

The rooms were perfect for us and the staff were amazing - from suggesting different rooms that suited us better to letting our kids help them decorate the Xmas tree to putting up with our picky eaters at breakfast! The rooms were spacious, clean and comfortable. We had a great stay and would definitely stay again if we were in the area.

Quick check in, room was clean and spacious, staff very friendly

We had a great stay here. Nice size carpark at the rear of the property. Hotel is located on a residential street and seems a safe area. Orrell Park train station is a 10 min walk away offering easy access to the city. The room was a good double, wardrobe and chest of drawers. Only one bedside cabinet, so maybe add one to the left of the bedside ?? Bathroom was spotless, good size and nice powerful and hot shower. We had a lovely breakfast the following morning (was included in the price). Table service after helping ourselves to cereals, yoghurt, etc. Unlimited hot drinks and toast, all brought to the table. Very pleased all round and would have no hesitation booking again.

The hotel was lovely, the room was lovely, the beds were really comfortable. The staff was lovely couldnt do enough for you

The place was excellent and the staff superb.