Homewood Suites by Hilton Savannah Historic Dist/Riverfront

Explore Homewood Suites by Hilton Savannah Historic Dist/Riverfront
8.6
Very Good
From 878 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveller Reviews Homewood Suites by Hilton Savannah Historic Dist/Riverfront

Number of reviews per page
20
40
Top reviews
Walter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel. Nice view, excellent comodities and amazing service. Just perfect…
Ginger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love the river location in Savannah. The hotel was wonderful❤️
Susan
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved the room, the view of the river, and the breakfast! Wasn't crazy about the pillows.
Lebby
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is beautiful. Very clean, friendly staff. We love the roof top bar and pool area. Our room was very large and extremely clean. The staff at breakfast are so friendly and quick to clear your table. Absolutely love staying at this location!
Julie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed our stay at Homewood. It was an updated, safe, very convenient to River Street hotel. What could make it even better? Less expensive valet parking. We didn't use it. There are city parking garages that are less expensive and the city garages do not charge on the weekends. 2) Breakfast was yummy but it was the same every day. Changing it up would be nice as well as having a pancake or waffle station. 3) no housekeeping unless you request it. While my husband loved the idea of not worrying about when housekeeping would arrive, I like a daily refresh of towels and light housekeeping. The hotel is not inexpensive, so a perk like this makes me happy. Overall a very nice stay. So many options in Savannah so it pays to do your research.
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Mark
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great, except for the food at the Roof Top Bar and Restaurant. Bar and service were fine, but food was terrible.
Caitlin
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Roof top pool and bar are great. They overlook the river. Hotel is new and clean. The rooms have a full fridge with a kitchenette. Free breakfast in the morning. A free happy hour with snacks Wednesday evening. Only complaint is the pillows were uncomfortable.
David
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and spacious. Would stay here again.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved the hot breakfast in the morning. The staff in the restaurant was so nice and friendly- especially the lady that welcomed us and bussed the tables
STEVEN
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

too expensive. terrible shower.
Stefanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tiffany Front Office Supervisor and Marina are wonderful employees! The breakfast staff Harol and Amy very professional and hospitable as well. Juan in housekeeping very friendly. Its a great location and the room was very clean. There is some slight wear and tear in bathroom corners etc. But i would def come back.
Keion
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only reason why I gave it a three star because four out of five days we were inconvenienced with a non-working refrigerator and they only comped us $50 Totally unacceptable. And sup
Kent
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front staff were not pleasant and would not even consider a later checkout to accommodate Tradeshow attendance and departure flights get time.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is in a great location. It has a wonderful interior with a rooftop bar, food, pool and dj. Breakfast was good and the rooms are comfortable and well equipped. The only problem was getting unloaded as valet parking is required with a $50.00 a night fee and was terribly backed up the day I arrived. Took forever to get into a spot to get unloaded. Otherwise, a wonderful place.
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Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Don’t pay for valet it’s free street parking Saturdays and Sundays and overnight save the money
Miranda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

While the hotel itself and the surrounding area are quite nice—and I wish I could leave a more positive review—I would not recommend this location to others. We experienced many issues: Upon arrival, our room reservation was given away. They found us a room. But, to make matters worse, the staff member who checked us in was noticeably rude and unprofessional. The rooftop pool area was a highlight in theory, but it was closed for 3 out of the 6 days we stayed. Additionally, the water was very cloudy the first two days, so we only had one day where the pool was truly clean and usable. At checkout, I was told I would receive an itemized statement via email. I never received it, despite requesting it multiple times. Since returning home, I’ve reached out to the assistant front office manager several times (three emails and two voicemails), and have not received a single response. That said, I want to sincerely thank the food service staff, who were incredibly kind and attentive to our son with disabilities—we greatly appreciated their warmth and professionalism. I understand that mistakes happen—reservations can be mixed up, and maintenance issues arise. However, the complete lack of follow-up and communication after our stay has left a very negative impression. No apology, no explanation, and no compensation were offered. That alone says a lot about the level of customer service at this location. Unfortunately, I would avoid staying at this location at all costs.
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Dominique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Professional staff and beautiful spacious rooms
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is a close walk to the river. The mattress was not comfortable, and my weekend stay resulted in sleep deprivation and a very sore back, and I do not have back problems. The roof top bar lounge chairs are made of hard, polymer plastic and they are very uncomfortable as well. This acute, physical ailment of back pain detracted from what was to be my relaxing birthday weekend.
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SONJA
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was nice, upon check in they guy was not friendly, nor was the bartender at the rooftop bar. We sat there for a bit and were never acknowledged, Everyone else we dealt with was very pleasant. The location was perfect and valet was amazing.
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