Overall Ratings & Reviews Kamenoi Hotel Aso Park Resort

The facilities are not well maintained. There was no security check or a staff at the entrance of the onsen, ended up a boy with 10-11 years old entered the ladies onsen.

The property was nice, but common restrooms smell. Not sure if the cleaning process caused it or something else. The lobby and also staircase common restrooms both smell.

Perfect stop for next morning's trip to Mt Aso.

A bit out dated, but it’s okay and clean.

This hotel seems to have lost its mojo. I think it might have been excellent in the 50s and 60s but today it’s a bit outdated and drab. The older staff do not speak any English some of the younger staff need to be called to translate. The room had no character but the view out the window was pretty nice. The saving grace was the dinner and breakfast buffet. The reason I stayed here was it was the only hotel near Kumamoto that had a room on a Saturday night. At $350 I expected more.

มีที่จอดรถเพียงพอ , พนักงานสื่อสารภาษาอังกฤษได้ดี ให้การบริการดีมาก , มีร้านสะดวกซื้ออยู่ไม่ไกล

excellent dinner buffet

Very nice staff, free spa/public bath, and nice room. We tried the dinner buffet, but we would not recommend. Selection was limited and quality was less then expected based on price.

Nice hotel which situation infront of the mount Aso

There is a common area that you pick up your yugata, tooth brush, etc.

There were many onsens to choose from. The lobby area looks impressive. However, the staff spoke very little English. They charge 200 yen for each extra towel! We are a family of 2 adults and 2 kids and they only have 2 large towels and I was told kids don't get towels! The room looked very dated and it was dusty. I am surprised that they charge much higher price for their rooms with such poor service. The only redeeming features was the yakiniku restaurant in the hotel was quite good and reasonably priced but again very dated decor. The view of the mountains is impressive.

This is a great place to stay near the National Park and Mt. Aso. Very comfortable rooms and three onsen (Japanese bath) and a personalized buffet breakfast along with three restaurants including great Korean barbecue

No English speakers working there. Very confusing staff people.

Aso Villa is probably the best place to base yourself for exploring Mt. Aso. In the wider world of hotels, it's a Frankenstein: a sprawling hodge-podge of different buildings connected by a maze of hallways. Like most ryokans, it kicks guests out each day from 10 am until 2 pm for cleaning, but has rooms with western-style beds and with a Japanese-style tatami-sitting area. This is very convenient if you don't like having to clamber around on the floor after a day of hiking. Aso Villa also has three or four different restaurants for guests to choose from. All have pretty good food and atmosphere, though the "Viking" buffet breakfast becomes a zoo each morning when the various tour groups pile in. But having that choice is key in a town with little choice for dinner options. Aso Villa also has a few onsen to soak in. If you're lucky, your room will have a view of Mt. Aso. All in all, a perfectly convenient place if not a beautiful hotel on its own.

Great stay. I would recommend it if you are in the Aso area for one night. If you can get a good deal that includes the dinner buffet, go for it. Breakfast and dinner were decent. The baths were nothing special, but nothing to complain about either.

Check-in was quick and painless. The hotel is big, so you have to do some walking to get to the public baths and buffet restaurant. The baths were Ok, nothing to write home about. The room was fantastic. Clean beds, nice bath. Our travel-mates got a room with tatami floor for relaxing. Ours had a nice big bath that we used in the morning. There was a mini fridge but it was moldy. A quick call to the front desk would have probably fixed that though. There is wifi in the rooms but no password is required, which made me feel a little uneasy. Not much to see outside, except the flower garden. There was also a nice soccer field with fake grass, but I don't play soccer. I didn't get a chance to check out any of the other restaurants, but the buffet was pretty good. I'd give it 3.5-4/5 stars if I could. Good food can make a mediocre hotel great.

Located within a scenic area, Nice buffet, electric keetle is weak, rather conjested twin room with nice lobby.The Onsen facility is acceptable.

This hotel is reasonably close to Aso Volcano. The hotel has a big hot spring facilities with both indoor and outdoor hot springs. I would probably come back to this hotel simply because of the hot springs. There are other activities guests can do in the hotel. It's a good resort for families with children. I heard friends saying that the dinner buffet was not particularly impressive. So, I tried something else. There are 4 to 5 restaurants guests can go to for dinner which is included as a package. I tried the Japanese shabu shabu. Not bad.

食事が夕食も朝食も大変美味しかたった ただ、朝、お粥が有るともっと良かったかな

くまモンルームを予約しました。エレベーターからくまモン尽くしで楽しめました。ディナービュッフェも料理の種類が多く、良かったです。ソフトクリームも濃厚な味わいでおすすめです。