Tropicana Resort Phu Quoc

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Overall Ratings & Reviews Tropicana Resort Phu Quoc

Traveloka (124)
Other sources (133)
8.6
Very Good
From 124 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.0

Location

8.7

Service and Facilites

8.4

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距市中心的距离 (1)
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员工友好度 (1)
氛围 (1)
房间空间 (1)
卧室 (1)
浴室 (1)
酒店区域 (1)
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Traveller Reviews Tropicana Resort Phu Quoc

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Customer reviews
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MAI T. T. T.
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Leisure
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10.0
/10
Reviewed 16 week(s) ago
The staff was friendly and cheerful. I also got a free room upgrade.
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Dịu B.
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Staycation
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8.5
/10
Reviewed 31 week(s) ago
My family has 2 small children and was arranged a room with 2 comfortable beds, the room is clean and airy, only about 100m to the sea, in general, at this price, there is nothing to complain about.
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2 people find it helpful
Thi B. N.
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8.4
/10
Reviewed 85 week(s) ago
Phòng gần bể bơi, sạch sẽ, ăn sáng đa dạng món, tuy nhiên nhân viên không nhiệt tình
1 people find it helpful
Ho Thi Thao
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
Phòng sạch, buffet vừa đủ nhưng ngon, đợt này nắng nóng nên hồ bơi không tắm được, resort có bãi biển riêng rất phù hợp cho nghỉ dưỡng.
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Luu B. D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 137 week(s) ago
I don't know if it's the owner or the staff (female friend at the front desk) but she claims to be the owner. The attitude is very bad, the owner but the attitude will never come back :) in return the enthusiastic male staff
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2 people find it helpful
Accommodation's Reply
02 Jun 2023
Thank you for staying at Tropicana resort. Because the room rate policy is only for 2 people, you go for 3 people, so the hotel charges a surcharge for the 3rd person; that did not satisfy you. We still look forward to welcoming you next time with deep understanding. Best regards!
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Gia L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
tuyệt vời, nhiều mảng xanh hài hoài và phòng ốc sạch sẽ. Hồ bơi sạch sẽ, có hồ cho trẻ em, bãi tắm sạch sẽ và yên tĩnh. Thích hợp cho nghỉ dưỡng gia đình và các cặp đôi cần sự riêng tư
2 people find it helpful
Tran T. B. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 143 week(s) ago
I had a satisfied stay here, the male receptionist is very friendly. Good price, everyone should refer.
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2 people find it helpful
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Bao N. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 157 week(s) ago
Location: located on Tran Hung Dao Street (central road) towards Phu Quoc airport, the resort is located in an alley, so you have to look closely to avoid going too far. In the alley there are many restaurants and eateries for foreign tourists. Space: Spacious room, beautiful wooden furniture. My room was on the first floor facing the pool. Utilities: breakfast buffet, swimming pool and especially a private beach. From the room to the sea is very close, the campus is green and green. The beach is clean, there are many lazy chairs to sunbathe or watch the stars and sea at night. If the next time you come back to Phu Quoc and find a good deal, you will still stay at this resort :)
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2 people find it helpful
Uyennguyen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 174 week(s) ago
Mọi thứ điều tuyệt vời. Mình sẽ quay lại lần sau.
4 people find it helpful
Linh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 175 week(s) ago
Comfortable, reasonable price, regular cleaning, so the room is quite clean and quiet.
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3 people find it helpful
Do Tuan H.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 176 week(s) ago
The location is 3 km from the center, located in alley 100 Tran Hung Dao, the room is a bit old and there are mosquitoes too, families with small children should bring mosquito repellent spray, but with such money, I Doesn't ask for much either. The day I arrived and the day I left, there was no one to help carry my luggage.
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4 people find it helpful
NGUYEN T. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 192 week(s) ago
The hotel is located near the center, convenient to eat. Going to the Sunset Cafe is not far away. There is a beach swimming pool but I do not use the service. Basic room furniture, spacious room
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8 people find it helpful
Do Hoang V. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 201 week(s) ago
Quiet resort space, no noise, private beach, clean swimming pool, suitable for family vacation, clean room but old style furniture
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5 people find it helpful
Brittany Stinson
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9.7
/10
Reviewed 206 week(s) ago
It’s a really nice place, super close to a really nice beach and they even have chairs set up. The pool is nice and big and the rooms were clean and comfortable. It’s also walking distance to Canary Bungalow which has really good breakfast lunch & dinner and it’s much cheaper than other restaurants! Had a great stay and I would highly recommend this place!
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Bui T. H.
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9.7
/10
Reviewed 206 week(s) ago
Spacious rooms, resort close to the sea, many cool trees. The location is right in the center, due to the epidemic, there is no breakfast, there is a bit of mosquito outside in the evening. The rest everything is fine. Next time I come to Phu Quoc, I will definitely stay here
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7 people find it helpful
Nguyen T. H. V.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 255 week(s) ago
The hotel is empty, so there is an upgrade for me. And due to the change in plan, I booked another night. The hotel suggested that I have to check out and then check in again, with room keeping support. I sent it back because I went out all day. When I got back to my room, the towels were left lying on the floor of the living room and the bathroom floor (probably old towels, but before I left, I kept them neatly in bed). The bed is not clean. Furniture in the guest bathroom is also messy (I use my own, don't use hotel furniture). In general, when I left, the furniture was much tidier than when I left.
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9 people find it helpful
Nguyen T. H. V.
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8.4
/10
Reviewed 255 week(s) ago
Tropicana probably resembles Furama Danang, the rooms are like that. Enthusiastic customer support staff.
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4 people find it helpful
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Vu Thanh D.
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5.8
/10
Reviewed 268 week(s) ago
The hotel was bad in both the room and the service. - The room is full of stench because the floor drain cover has been cut off the odor to make the water flow easier, I have to cover with toilet paper, but since the smell has already entered the room, the sealing is only reduced, not all Every time you take a shower, you have to take it out and then put it in to reduce the smell.
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10 people find it helpful
Pham V. Q.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 284 week(s) ago
Twin bed room is not like booking Unaccompanied luggage due to lack of staff. It is impolite and unprofessional to request payment upon check-in while having your visa card / payment accepted;
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8 people find it helpful
Nguyen H. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 289 week(s) ago
Before I came, I read a few bad reviews about the hotel. But arriving is completely opposite. Friendly staff, clean hotel, rooms are free to upload to the sea view. However, the room is near the sea so the air conditioner is weak, after checking the room, it will be changed
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6 people find it helpful
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