Overall Ratings & Reviews Econo Lodge

It’s unfortunate that I have to rate this hotel so low. The location is nearly perfect and the staff were nice and helpful (when they were around). I had to switch rooms on my second night because there were way too many issues. The AC decided to stop working my second night (it was 95). My second bed would loudly squeak at any movement. The fridge would have to be set to max on ‘cool’ just to work and it would hum very loudly. The toilet wouldn’t flush correctly. Way too many issues to have for a couple nights. The staff were very accommodating and gave me and my partner a second room with a working AC. That worked fine until everything else didn’t. The toilet didn’t work properly *again*, the fridge would leak water, and it seems some plumbing issue caused black (hair?) soot to come into our sink in the morning. The breakfast they advertised is nothing more than bagels, cereal, and English muffins…that’s it. The juice machine would never be filled and water would come out. The coffee had nothing to add but sugar and half and half. They had a waffle machine that was taken apart. I guess some food is better than nothing, but *everybody* was more than disappointed. Thankfully the staff member on check in told me how little they had so I could get breakfast elsewhere. The vending machine was out of order. Ice machine you’re told to ‘not fill coolers.’ The pool would overflow and be too small. Just a terrible experience.

The room was clean and comfortable. The breakfast was lacking. No OJ or apple juice, no yogurt.

Friendly and quick staff. Easy to get in and out.

I am usually not one to complain, but I must. My daughter and I stayed at the Econo Lodge in Hot Springs on our way home from Wyoming to Minnesota. The room was filthy. The base of the toilet was covered with urine, hair and pubes. The deadbolt on the door didn't work and we had to push the door very hard to even get it to lock. One of the towels was stained with yellow and it looked like there was urine on the wall. I doubt I will ever stay at another Econo Lodge.

Close to attractions I wanted to visit. Clean room. Great for the price.

Staff was very friendly and helpful. Pool is actually smaller than it seems in pictures, you can't swim in it. Breakfast was pretty sad, just cold cereal, plain bagels, and oatmeal packets. No juice. No fruit. No muffins. Looks like they had a waffle maker and juice machine, but they were broken. Someone left the side door open and the entry way was filled with hundreds if not thousands of dead moths in the morning. Our room only had a portable AC unit, and it was 90+ degrees in Hot Springs when we were there. Room temp never got below 79. Quite toasty.

Property needs some maintenance (ice machine, guest laundry,etc). There was a shortage of towels which is not appropriate at all. Jake the front desk guy was fantastic. Great attitude and guest service too

3 day stay for three people, only received two towel set up each day and had to ask; not enough staff but the two we did meet (check-in & maid were very nice); quiet, convenient location, our room was fairly clean except for a DQ shake left behind TV; stayed there couple years ago & was under renovation then and still but pricing is reasonable.

Everything close & huge & powerful shower!!!!

Room was not very clean. Tons of spackle everywhere. Bed was very old and very creak. Hallways smelled like diapers. Staff was friendly but not there at check in or check out maybe not enough staff. The fan in the bathroom sounded like a roaring jet taking off and gave us a headache.

Staff was very friendly. The hotel is run down. The room was clean & bed & bedding was nice

We had an awful stay at the hotel. The bathroom was dirty, hair in the bathtub. Fridge was smelly. The latch on the door was broken so we couldn’t lock ourselves inside. Would definitely stay away!

The breakfast was not very good. They didn't have a lot of choices to pick from and the juice machine was broken for most of our stay.

Not in a great part town, was concerned about leaving anything in the car. Bare basics here, no hairdryer, tiny sparse towels. Breakfast was the worst I have seen at a hotel buffet ever. Lots of kids running up and down hallways for several hours in the evening.

Great stay!

Reasonable price

Close to River Walk path through town.

Na

We booked this motel last minute as the reviews I had read weren't terrible and price fit out budget. When we entered building it had strong smell of pot. Our room wasn't dirty and I was ok with bed. The fan in bathroom was very noisy as it came on with light so couldn't turn it off. Our biggest disappointment was we had no hot water in room for entire stay. The receptionist blamed problems on owner as the pool had some water but untreated and breakfast area closed off. The motel had no one on staff to clean rooms as we didn't care as had go to Lobby to get clean towels. I just as well have found campground or slept in car.

I don't have high standards when it comes to hotel rooms, but they failed to meet my low standards on the first room. There was a layer of slime in the bathtub, one of the towels was filthy dirty, the sheets were stained and looked terrible. There was also a lingering scent of stale cigarette smoke in the first room. I have only requested a new room at a motel/hotel once before, and that was at a casino and the room was full of cigarette smoke. Also the area with the stairs had a weird smell to it and had obviously not been vacuumed for weeks, if not months. The one shining star was the staff, who checked the second room and got us into the second room in 5 minutes.