Overall Ratings & Reviews Kingdom Hotel

Thanks

I have never felt more unsafe. I couldn’t recommend this place less. I would never stay here again. They had to give me three different rooms due to the party music and broken air conditioners and fans. Third room I got, I stepped on a broken shard of glass that I couldn’t get out of my foot until I returned home, while the worst part of all, someone entered my room at 5am, slammed the door, and ran away. As a solo female traveler, I was TERRIFIED. I had no clue what was going on, if someone had been standing over me as I slept, if my things were stolen. I freaked out screaming running into the hallways asking a maid for help. They called to reception for them to come and help. Nobody called or came until I called the front desk demanding for assistance for over 5 minutes. Someone came up and just said “sorry, must’ve been an accident”. I demanded for someone to give me answers. The lady said she was going to call someone and come back to my room, and never did. I didn’t sleep at all due all of these factors so I don’t even know how I can even say I “stayed” here. I went down to the front desk around 10am for checkout and to get answers. The front desk ladies proceeded to laugh at me (which I have a photo of) and shrug. I told them over and over I had a flight to catch and really need to speak with someone. After 20 minutes, a man approached me and told me he would contact Expedia for a refund for me, took my phone number, and I still have not heard from him.

Very nice place and good people

We vioked this because if its proximity to light fountain, but didnt even go! Streets were very busy and it seemed to take long to get to the historic district by car. Bed was comfortable, after I asked the maid to replace a pillow case with hair on it. Breakfast was the worst we have experienced in Our three week stay in peru, with nothing labeled, no water, only two fruits, no toaster, poor selection of cereals

Very cozy, safe, good breakfast, good restaurant, and you feel a positive vibe. Thank you very much, I hope to return there soon.

Made new friends

Slightly older hotel but cute and worth it if you need to stay nearby!! The service and staff goes above and beyond from hailing cabs to the front desk all the way to the restaurant! Would stay again!!

AC not working properly

Confortable, good location

It was fine for the price. Only major complaint was that it was impossible to control the water temperature of the shower. It was either freezing or scalding hot.

The price is good for what you get. We got a full equipped suite for less than 70 dollars a day. The distance from the convention center was far.

The staff were friendly, and the breakfast buffet was good.

Great location, perfect service, lovely bar. Classic rooms, clean. Not a big fan of the mattress we had but everything else was great!

It was an ok experience. The hotel could use some upgrades but it was good overall

They charged us $35 extra because we had two people instead of one. Never heard of that. AC unit was either broken or is bad quality. I got waken up by it at 3 am in the morning. The staff was friendly but doesn't justify the staying. Room is really old and the entire hotel should be remodel. It's located right next to a main stress so it was very loud.

I requested a 4:00 AM wake up call. Front desk clerk neglected to call me.

Very comfortable. Nice place to stay to wind up a good vacation inPeru.

Every happy with this hotel. Plenty of services and wish I could have stayed longer!

Can confirm: pillows like bricks. Also, strange smelling water from the tap (shower wasn't so bad, but the sink water was weird). A bit noisy on the weekend when there was a live band playing downstairs. Breakfast was ok but unremarkable. I think I will stay somewhere else next time I am in Lima.

Handy location although not the best neighbourhood. As mentioned by someone before the pillows are like bricks. I think they need to look into changing them as it puts people off.