Nice place

need to pay the fee to let the kids to play in the playground, and requited to take the swimming cap in the pool, kidding me

Was perfect. We will be back

Spectacular hotel

아주 좋은 호텔임. 아침도 잘나오고... (빵이 정말 맛있다.) 친절하고, 또 오고 싶은 호텔.

Good stay

The telephone does not work. The main refrigerator is does not work. The staff cheated the customer many many times.

Excellent experience

This city and hotel is the best kept secret in China as most go to

A bit hard to get to, but overall the best hotel I've ever been in in every other category. Definitely booking again next year

I would have given 5 stars, however, our bathroom had mold (I am unable to upload pictures). I was shocked to see mold in the bathroom, we paid $400 on average per night and it was shocking the bathroom had mold. The rest of the room was great. We used the spa and it was run by a third party, the massage and facial were not great, the service was very pricey and it was underwhelming. We had lunch at one of the restaurants and it was good. As far as using the shuttle to do down (because it is uphill to get to the hotel) you have to use the shuttle which takes you back and forth. I appreciate the service, however, if you are down, you will have to call the hotel, unless you have an international call on your phone you cannot call the hotel since it is a local Chinese number, and also the service stops at 10 PM. Most of the days we had to take a taxi from downhill to the hotel. I wish they had the service running till 11:30 PM.

Great place. Friendly staff, good airport shuttle service.

Great hotel, great staff!

Fantastic, Hotel with Fantastic service I could not find any thoughts with this property.

Our 2nd time at the castle and it just keeps greating better !!! What can i say, its just amazing. Try it !!!

Beautiful hotel in great location with magnificent views

Awesome hotel with gorgeous decor and views. The staff was very friendly and helpful, my Wife and I will definitely stay here again.

excellent condition and service! Good location as well

Beautiful hotel overlooking the ocean.

I had the best ever massage at this Hotel. The masseuse was professional and the room was soothing. The dinner menu covered different cuisines and all dishes were appetizing and presentable. Services were exceptional. However, I do not think that outside fast food deliveries should be allowed in this Hotel, it doesn’t go well with its image.