Overall Ratings & Reviews Puerto Del Sol Beach Resort

My family and I enjoyed our stay here, especially with the nice pools! It would have been good to know that one unit actually had 2 rooms with 4 beds, instead of saying max of 4 persons in one room. It made us overbooked for 9 persons, because we thought we needed 2 rooms. We were given 2 units with 2 rooms each, giving us 8 beds. The info was misleading. We ended up taking another night and paying extra for 4 persons.

Love the room, and the place. The staff are really friendly and accommodating all my request are being attended. The food is great though it's really pricey but you know what they say what you pay is what you get. Only thing if I will be nitpicking the place is the air-condition they are window type and cannot sustain the coldness of the room since it's spacious. Plus it will be really nice if you can install wifi mesh on each floor of the rooms. Not every room but on the hallway. All in all its a really good place to relax and unwind!

Staff are friendly but management have hotel under staffed at times. All rooms don't have fresh water in rooms to shower etc salty. Food is average and Vat taxes are high for a 2 star resort. Management ask you to prebook your meals in advance for dinner. Food cold by the time you eat. Presume they do this to staffing. Gardens pools etc are nice. We stayed 5 nights with family wouldn't recommend staying more then 1 or 2.

Chose to stay here for my daughter's birthday and true enough, she enjoyed it here. The family had a great time. The food in the retaurant is great as well and you get to enjoy recreational activities and have fun jn the pool and beach front. Had few issues in aircon but the overall experience is great.

One of the best travel destination and relaxation we've stayed so far. Everything you need is there. Their food are all good and tasty. Kudos to their chef. Staff were sometimes cold and not so friendly. But the facilitates are great. Our is also nice. However there's a smell of zonrox. I hope they could install wifi inside the rooms since most travellers does both working and relaxing at the same time especially these time.

Staff are very polite and helpful. Great location. Clean room and bathroom. They should not be charging kids if they are sharing existing beds with the adults (1k per kid is too much). I also suggest that they add more variants in their restaurant menu. Restaurant food is good and priced reasonably. Overall, I still recommend this resort for Families.

The entire place is as beautiful as in the pictures but the old pool is currently under renovation so you can enjoy the infinity pool near the beach. The beach is in high tide in the morning and low tide in the afternoon, but still so beautiful and we love it that way~that it looks like we are in a dessert! The foods need improvement, there’s nothing special. But all in all, we enjoyed our stay! The place is very peaceful.

Great ambiance! Excellent customer service! And we (my husband) noticed also that the staff there is always smiling 🙂 the room was good, spacious and clean! But the beach is not that good, we didn't enjoy it. It has a lot of dirt. ☹️ but good thing there's a 2 swimming pool, one is the infinity pool, it was so beautiful (instagrammable). 😉 even though we didn't enjoyed the beach, we still had a great stay here. We really like the ambiance and the staff! 🙂 thank you! Keep smiling, guys! 🙂

Lots of instagrammable places at the resort. I love the infinity pool! The food was not so tasty, like the pork at the dinner, the adobo was tasteless and the buffet choices were low. There was also an incident where their ice bucket was charged 50php dirty, because there was a spider inside the ice! I repeat, spider inside the ice tube itself! They replaced it, but it was still frustrating. Another incident at 12am wanted to get out of my husband's room to smoke in case his door lock was broken so he called the operator but after 10 minutes no staff was coming to assist him if he needed to go up. What if we need to get out of the room? After 10 minutes the Meynard arrived (Not sure in spelling) It was just a call so we just had to follow up on their security. No sense of urgency! I think that would be our first and last stay in this hotel. Will not recommend to others as well.

Nothing special too expensive and pricey fpr auch service.

The pool very nice and clean. My 2 kid enjoy the pool very much. Good food. Good service. Quiet and relaxing..