Clean

Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro. My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser

Al good.

The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.

My kids love it, because is in the middle of there favorite stores…

The most important part was the location, the room was bit small but it had every things included a small fridge which I never used but it was nice to have it, breakfast availability would have to be nice but I understand it’s a small hostel but it was great the fact that You have a coffee machine full of hot beverages (Love that), I would improve the size of your lavatory and a nicer space for your toiletries ! In general I was happy with my choice !

Todo bien

Close to everything.

Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.

Todo muy bien,excelente ubicacion

The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.

ok place to stay overnight for a budget

Nice but small.

La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.

Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.

Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.

Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches.

Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.

Midden in het centrum plus aardig personeel