Check-in was fast, the room was clean and comfortable, and it was close to eateries, a bus stop, and Universiti Sains Malaysia. There's a coffee shop next to the lobby, and a grocery store next to the hotel building. Unfortunately, the receptionist didn't inform me that bringing in certain types of fruit other than durian was prohibited. I had already bought some fruit and had to take it outside the hotel to eat.

Very satisfied, good atmosphere, good security.

It's pretty good, but this hotel requires tax for residents other than Malaysians. Each hotel has different regulations.

Visible dust... Dusty at blind area and chairs. Room attendant not really clean and does not housekeep the room... I highlighted this to the counter and the counter was offering to change to another room.

Reasonable price for stay hotel especially early morning flight. Thank you U Hotel

Great hotel, always come here for staycation at Penang, the most important thing is the air conditioning is cool, parking is really easy.

It’s a perfect location for my business trip to Penang. Close to supermarkets and restaurants

The hotel is very clean, the toilet floor is also not slippery, there is no restaurant, but there are restaurants nearby. The staff is friendly, very good, I like it.

In the same building as Coffee Bean. Next to Lotus, you can buy discounted items (and DIY items). Near a large supermarket (which seems non-halal). There's Pizza Hut, McDonald's, and Happy Mart.

Next door is Lotus. You can shop for promotional items.

Good location, clean hotel, friendly staff. Hotel room is small and the parking lot is open air behind the hotel. There is a CBTL attached to the hotel and you can order directly from your room.

Good location, clean rooms, friendly staff. Hotel room is small and the parking lot is open air behind the hotel.

Just need to improve about staff PR. I just feel unwelcome when arrived to the hotel. Other than that all OK.

Highly recommend this hotel for both business and leisure travelers. Great value for money, top-notch service, and a truly relaxing atmosphere.

I wanted to go home quickly to the airport, so I stayed here. There's a Lotus (like a Hypermart) next to the hotel, and I'm sure they'll have some discounted items. McDonald's, Pizza Hut, and Mixue are all nearby. A large food court is within walking distance. There's Nasi Kandar (Indian)

I checked in at 2 AM, and the receptionist was ready to assist. The location is not far from Setia Spice, my main activity center during my stay in Penang. There's a bus stop right in front of the hotel, providing easy and affordable transportation options.

The room is very clean and comfortable

It was a great and memorable stay in this hotel. Very clean, surrounded with foods, very convenient and safe. I shall repeat and stay longer. Fully recommended.

Had a great one-night stay here. Parking is provided, nearby convenience stores and restaurants. The room is a bit small but suitable for a short-term stay.

I chose to stay at this hotel because it was close to my nephew's university, so there was no need to go far when my nephew visited. And around the hotel there are many choices of restaurants/places to eat. With the relative price, this is my choice when coming to Penang.