8.6
Very Good
From 365 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

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Traveller Reviews Nikko Kanaya Hotel

Number of reviews per page
20
40
Top reviews
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love the surrounding area of the hotel. Peaceful and so close to the famous Shinkyo Bridge and Toshugo Shrine. The walking track to the Kanmangafuchi Abyss was excellent. If you love nature, this is the place to go. We were lucky to experience the Spring Festival and enjoyed the warmth and hospitality of the small-town people. The hotel itself has lots of history. The room is really spacious and modern with a view to the mountains and bushes. The staff were very accommodating despite their minimal English. My Japanese Breakfast was excellent. Definitely we will stay here again when we come to Nikko.
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Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Hotel is very historic and designed by our favorite architect Frank Lloyd Wright…you can see clearly his influence.We only stayed one night out from Tokyo by Shinkansen.A short taxi to the temple and shrine in wooded surrounds was great and impressive.We treated ourselves to the fine dining/silver service menu for dinner and I did breakfast on the verandah type room while Julie slept in.Too windy..a gale ..and the Shinkansen’s stopped running so the trip back to Tokyo was twice as long..say 3 hours.Memorable trip to the Kanaya and Nikko itself.Wonderful location.
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Evelina
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had a great stay at Kanaya. Really loved the interior of our room. Enjoyed the bar and the breakfast. Overall, really good experience.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The Hotel has a amazing history of how long it been around since 19 century. The staff were amazing with theirs hospitality as well explanation on the ways that the Hotel is setup and how to get around the Hotel.
Rodrigo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Old, not well maintained, very limited accessibility despite a lack of information regarding it. Would not recommend it and regret having chosen this hotel.
Karin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

History of the hotel.
Colin
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Superb base for the Nikko temples and shrines, Hotel and staff were excellent
Wai Chong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Property is a bit jaded but it is fine overall
Melinda
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It was a beautiful, historic place to stay. It was convenient to get to Toshogu.
masayuki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Amazing experience
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

It’s a historic property and has a quaint lodge elegance. The service and amenities are very nice. The food is delicious. The room is comfortable I wish there were more electrical outlets close to the beds but I was nonetheless able to charge my devices without issue. The location, just a very few minutes walk to the entrance to all the shrines, as well as to the bus stop, is super convenient.
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Roderick
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This property has a rustic and tired charm and elegance about it. It is the country hotel of fifty years ago when such structures used local building materials. It wears its historic aura well!
Kao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Appreciated the hotel tour after check-in to learn a bit about its fascinating history and that the building and rooms have mostly maintained its interior design of catering toward western guests back in the days. The age of the facility was expected and added to its charm and if any complaint in that aspect, was the challenge that we had adjusting the room temperature at night when the radiators kicked on (I guess we could have just opened the windows). Great service by all the staff. We enjoyed our dinner and breakfast at the hotel's restaurant. Hotel is situated in a very convenient location to visit the Nikko To-sho-gu.
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PHILIPPE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

amazing place, location, and extremely friendly staff, most speaking English, and even some speaking French
Priscilla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Step back in time- we love historic hotels. Fabulous staff and service. Incredible views from our room and walkable (hilly) to bridge and shrines. Dinner and breakfast delightfully served with beautiful china, crystal and silver. The hotel is a bit historically 'tired' but very clean. For those who desire newer rooms, they are completely restoring one building which will open this summer.
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Kayoko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Great staff.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

hotel was old but clean and nice. the staff are very welcoming and kind. worth a stay
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Enjoyed the comfort environment in Nikko. We stayed in a quiet room with very nice view. 100-year-old breakfast menu should be updated.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

Amazingly spacious. Fantastic location!! Wonderful service. Comfortable beds and lovely feel. Did not realise the impressive history of the hotel!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

The hotel is a bit dated but the staff, service and location more than make up for it. We had an excellent stay.
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