8.3
Very Good
From 7 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

6.6

Location

8.8

Service and Facilites

8.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hortensia Flower Hotel & Spa

Number of reviews per page
20
40
Customer reviews
Yansen Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
My 5 nights stay at this hotel already feels like home. Location is very good at the center of Old Quarter, every destination that I want to go is just under 10 mins walk. Great staff and great communication too.
Find this review helpful?
Profile Picture
Ulung S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Strategic location, clean, comfortable but a bit cramped
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.
Profile Picture
Jenifer Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 23 week(s) ago
So-so, location is very good. No food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.
Andhika A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
I had a great stay at this hotel. The room was really nice, and the location is fantastic – it's strategically located near the Old Quarter and Hoan Kiem Lake, making it very convenient to explore the area. The staff was friendly and welcoming, even though they didn't speak much English. Overall, it was a pleasant experience, and I would definitely recommend it for anyone visiting the area.
Read More
Find this review helpful?
Accommodation's Reply
10 Jan 2025
Thank you for your feedback; it will motivate us to do better in the future.
S***I
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
Old hotel right on top of footspa and money changer. The room is so dusty, you couldn't walk in barefoot. Very uncomfortable bed, very noisy environment.
1 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for your feedback; it will motivate us to do better in the future.
Phan T. N. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 299 week(s) ago
Small hotel but staff are very enthusiastic and cute.
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40