Overall Ratings & Reviews ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon

Our experience was not as expected because a/ we realized that we inadvertently had a duplicate booking through Expedia and the hotel did not accommodate our request to cancel one of them b/ the hotel price fluctuates from $750-$350, which to me is a very wide range. The night we stayed there, rooms were available for walk in at the lowest price. We felt like fools for planning and booking ahead and paying top end specially given it was for two rooms c/ the dinner in Aravalli Pavilion is quite substandard for a 5 star hotel. Overall, ITC Grand Bharat is a nice property. The rooms give a good heritage feel. The grounds are nice and staff is courteous. Breakfast in the ballroom was fresh and delicious. However, I would not recommend to check the price 2-3 days ahead given the price is dynamic and can vary significantly

Good property

Hospitality is average- staff is not aware of food details and something ignorant. They communicate wrong info also at times. Food is bad. Very few dishes were good- Mediterranean platter & whole wheat pasta to be precise. Rest everything was below average. Room interiors, size and the palace feels of the property are amazing.

It is a nice property but very pricey I must say. service can be better, it took us some time at the reception. Also their cart service is very slow. Good and rooms are top notch.

There was leakage in the bathroom, which took about an hour to fix on our 2nd day. When I mentioned at the checkout- no concessions were to address. Food was great! India room tasting menu is not a tasting menu but just a lot of food!!

Good property, Good rooms, staff was courteus

Bedsheets were dirty, restrooms in recreation hub were not clean and couch in restaurants were also torn

The was not clean Very noisy The breakfast was disappointed The crowd was nice

Food can be better

It is the perfect place to get away from the hustle and bustle of Delhi. Beautiful property with amazing and courteous staff that is always there to help. Special thanks to Neha for making our stay so memorable.

Amazing stay and special Thanks to Lakshay who made our stay super comfortable, Riya and Dipanker for some lovely delicacies to make our stay memorable.

Food and staff and condition of the property

A beautiful hotel surrounded by Aravalis.

Fabulous property...Fabulous service....Fabulous staff....

The stay was amazing and as the name says the property is GRAND. The hotel is clean and staff provides great hospitality. Recommended for stay though bit costly. Spent 2 days within the property, a fantastic leisure experience.

Stay was amazing.Staff did everything to make our stay comfortable. I would like to thank Mr.amit and Miss.Mandakini for making our gazebo dinner worth remembering and serving us delicious food. The ambience was peaceful and beautiful.

It was a near perfect visit, the only problem being that we were so busy doing other things that we didn’t get to enjoy the property enough. The service was impeccable, the room was luxurious, the food delicious, and the grounds were just beautiful! And my wife loved the spa!

Round about every thing is exilent property location very good property is just like mahal

Very beautiful property. Excellent golf course. Outstanding service

Beautiful Resort, Amazing Experience! The staff were extremely helpful, they went above and beyond to make the stay enjoyable.